Ccc logo
Course details

Course content:

  • Definition and common examples.
  • Employer’s responsibilities.
  • Factors that increase the risk.
  • De-escalating aggression.
  • Recognise the warning signs.
  • What to do if you are attacked
Course length
1 hour 30 minutes
Target group
This course is suitable for office workers, lone-workers, and staff and health and social care.

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: