Which professionals work in a Family Hub?

Group of people outside in a garden

Early Help Manager

Leading the future development of Family Hubs within localities, working with local health and youth work managers and commissioners, head teachers, police officers and with community organisation leaders. Tying the delivery the city's early help strategy, and other early help programme initiatives into Family Hub service development, practice and outcomes.

Family Hub Coordinator

Ensuring local families can easily find the help, activities and advice they need, all in one welcoming place. They lead a team of staff and volunteers, organise events and support sessions and work closely with schools, health visitors, and community groups. They make sure families—especially those who need extra help—can get the right support quickly, without having to search in lots of different places.

Supporting Families Team Leader

Guiding a team of caring workers who visit families, listen to what’s going on, and work together to find solutions. This might mean helping with school attendance, finding childcare, improving health and wellbeing or supporting parents through difficult times. They connect with schools, health services, and community groups so everyone works together to give children and parents the best chance to thrive. 

Family Hub Community Practitioner

Responsible for bringing the Family Hub Offer out into the wider community. They’re often the friendly face families meet first—listening to what’s going well, understanding what’s difficult, and helping to find solutions. This could mean running fun and helpful group activities, giving one-to-one support, or delivering interventions in a range of areas such as parenting, child development, health, and wellbeing. They also connect families with other services like schools, health teams, or community groups. 

Supporting Families Practitioner

Working directly with children, young people and families to get them the right help at the right time with the right people. They work alongside schools, health professionals, and community partners to ensure seamless and joined-up support. Families are offered an Early Help Assessment and supported to achieve their goals and making sure families feel supported, understood, and confident about their future. Support can be requested via  Early Help - Request for support - Introduction - Coventry City Council

Family Hub Practitioner

Making families feel welcome and confident using the Family Hubs and their services- whether it's fun group activities, practical advice or one to one support. Their role includes providing parental support, helping children to learn and grow, offering guidance on wellbeing and connecting families to other useful services.

Early Years Practitioner

Skilled in delivering sessions and programs of work for families with children aged 0-5 years. Practitioners deliver a range of sessions including Baby and Me and Stay Together Play Together. They identify and respond appropriately to the needs of children and their families by planning and coordinating targeted activities that meet individual needs and that of the local area that supports schools’ readiness

Parenting Practitioner

Working in partnership with parents and carers to help them build strong, positive relationships with their children and feel confident in their parenting role. They deliver one-to-one support and group-based parenting programmes, offering practical advice on child development, behaviour, routines, and wellbeing. They listen without judgement, help families set goals, and provide tools and strategies tailored to each family’s needs. 

Early Help Partnership Coordinator

Working with local health, childcare and youth work providers, child-minders, schools, police and community organisations to organise the provision of locality accessible services, based around the Family Hub (and spokes) and developing shared approaches to commissioning and providing a holistic and diverse range of accessible local services.

Early Help Assessment Coordinator

Supporting local service providers to use the Common Assessment Framework (CAF)/early help assessment and service plan arrangements to access early support, meeting the needs of children and their parents now to avoid the future need for further specialist support. Working with partners to revise and develop a shared 'early help assessment format and process so that it focuses on reducing 'adverse childhood experiences'.

Family Hub Youth Worker

Working with local young people who may be at risk of impaired development or harm to engage them in pro-social activities and pro-social behaviour within their communities and as part of 'team around the family' support. Providing specialist advice, supporting local youth and community groups and colleagues to set up and run activity based programmes.