Enforcement action and policy

Where possible, food safety issues raised by the Inspector are dealt with by writing to the food business operator and providing advice. However, where improvements are not made within a reasonable time, it may be necessary to serve a legal notice to make the business improve.

Where an Officer identifies a serious problem such as a pest infestation, it may be necessary to close the business until the risk to the public has been removed.

In serious cases it may be necessary to take formal enforcement action, including issuing a Simple Caution, or prosecution. This is always considered a last resort, and the Council’s Enforcement Policy is followed during the decision-making process.

Food and Safety team

Open 9am–5pm Monday to Friday (excluding bank holidays)

Address: PO Box 15
Council House
Earl Street

Telephone: 08085 834333