Priority 2 - Culture and Behaviour
Our vision
Coventry City Council will foster a positive, inclusive culture where people feel valued, trusted and empowered. Difference is celebrated, people feel a strong sense of belonging, and everyone understands how their work contributes to the community. We will strengthen engagement, improve how we communicate and make decisions, and ensure the Council is a safe, healthy and respectful place to work.
Our objectives
- build a culture that values difference and celebrates diversity
- sustain our approach to health, safety and wellbeing
- strengthen belonging across the organisation
- enhance trust and confidence in the organisation by demonstrating consistency and fairness in our decision making
- improve the day-to-day experience of working at the Council so people feel valued, supported and proud to work here
- strengthen staff engagement by listening to feedback and demonstrating timely, visible action
- promote and manage health, safety and wellbeing so that colleagues are supported to work safely and sustainably
What does success look like?
- we have a culture where difference is valued and respected, and where diversity strengthens how we think, work, and deliver services that reflect our residents and is for our residents
- we have a robust health and safety culture with strong reporting and feedback processes
- our managers lead with clarity, confidence and compassion, creating psychological safety and environments where people feel supported, trusted, and able to thrive
- colleagues feel able to share ideas and ask questions; feedback is welcomed, listened to and responded to
- colleagues feel genuinely valued and recognised for their contribution and have a strong sense of belonging
- improved staff engagement and wellbeing, reflected in improved staff survey results and reduced sickness absence