Taxi licensing - trade


Renewals and applications

Existing drivers, proprietors and operators can pick up application packs from the Taxi Licensing Office. The following information documents are downloadable, however the applicant is still required to complete an application form to submit with their application in person at the Taxi Licensing Office.

Your driver's application/renewal will be placed on the National Register of Taxi Licence Revocations, Refusals and Suspensions (NR3S). This register will be consulted in connection with your application/renewal. Your personal data will be placed on this register if at any time your licence is revoked or renewal refused.

For certain applications an online Disclosure and Barring Service (DBS) enhanced disclosure needs to be completed and submitted online before the driver's application is submitted in person with DBS supporting documents and payment at the Taxi Licensing Office. See the Driver Information Document for details concerning online DBS enhanced disclosures. Also a Driving and Vehicle Licensing Authority (DVLA) enquiry form 014 may need to be completed and returned in person to the Taxi Licensing Office. The Taxi Licensing Office does not accept applications for new or existing licences through the post.

Please note: children must not be brought into Whitley Depot even if they are left supervised in a vehicle.

Information documents

These documents are regularly updated therefore you should ensure that you are consulting the most recent when submitting an application.

Application forms

Handbooks and brochures

Hackney Carriage Vehicle Owner's handbooks and brochures are available below to download. The Owners' Handbooks in particular show how to correctly secure a wheelchair;

Loading of wheelchair into a hackney carriage vehicle (LTC TX2 or TX4)

The following video shows a manual wheelchair being correctly and safely loaded and secured in a hackney carriage vehicle.

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The following video shows an electric powered wheelchair being correctly and safely loaded and secured in a hackney carriage vehicle;

Loading of wheelchair into a hackney carriage vehicle (LEVC TX)

LEVC TX electric hybrid vehicle instructions.

The following leaflet gives advice to hackney carriage drivers in taking passengers in electric or manual wheelchairs.

Download the loading of wheelchair information leaflet.

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Taxi licensing office

Address: Whitley Depot
259 London Road

Telephone: 024 7683 2183