Food business support packages
Free advice and information about setting up and running a food business can be found in our free online resources.
Food business support packages
For those who are running food businesses or are thinking of setting up a new food business, we can offer you a food safety advice package to help you achieve the best possible food hygiene rating score and a high level of legal compliance.
We offer a number of different advice packages designed to meet your needs.
For more information on any of our advice packages, please email the Food & Safety team or choose from the following options:
Online support
If our free web resources are not sufficient for your needs, you can book an in-depth one-on-one conversation with one of our experienced and knowledgeable officers via Teams, over the telephone, or opt for an email exchange of information, so you can get support on a wide range of food and safety related matters. Chat to our officers about any food and health and safety matters that are concerning you and we will give bespoke advice to help your business achieve the best possible food hygiene rating. The officer will follow up the conversation with a summary of the discussions, sent electronically.
Our Online support package costs £99 (inclusive of VAT) per hour. Please ensure you have read the advisory service policy prior to booking.
Book an appointment with one of the team
Food safety new business start-up site visit
Aimed at start-up businesses or newly registered food businesses, this service is designed to help you understand the regulatory framework and achieve the best possible food hygiene rating for your business.
You can book a 1.5 hour appointment with one of our highly qualified and experienced officers to come to your food business, or proposed new premises, to give you bespoke advice on your food safety requirements. The officer will follow up the visit with a summary, sent electronically.
Our new business start-up site visit costs £248 (inclusive of VAT). Please ensure you have read the advisory service policy prior to booking.
Book an appointment with one of the team
Food safety keeping on track site visit
Aimed at existing food businesses to help you keep on track in between statutory inspections, this service is designed to keep you updated on the current regulatory landscape to help you retain the best possible food hygiene rating.
You can book a 1.5 hour appointment with one of our highly qualified and experienced officers to come to your food business, to give you bespoke advice on your food safety requirements and help you achieve your best possible food hygiene rating at your next inspection. The officer will follow up the visit with a summary of the discussions, sent electronically.
Our keeping on track site visit costs £248 (inclusive of VAT). Please ensure you have read the advisory service policy prior to booking.
Book your appointment with one of the team
Food safety pre-inspection site visit
Aimed at existing food businesses that are due for a statutory inspection, or who have applied for a food hygiene rating scheme revisit, this service will help you prepare for the inspection.
You can book a 1.5-hour appointment with one of our highly qualified and experienced officers to come to your food business, to give you bespoke advice on your food safety requirements, to help you prepare for your inspection and achieve your best possible food hygiene rating. The officer will follow up the conversation with a summary, sent electronically.
Our pre-inspection site visit costs £248 (inclusive of VAT). Please ensure you have read the advisory service policy prior to booking.
Book an appointment with one of the team
Support in completing Safer Food Better Business (SFBB) pack on-site
Aimed at helping all food business operators complete their SFBB packs.
You can book a 2-hour appointment with one of our highly qualified and experienced officers to come to your food business, to give you hands-on help and guidance in completing your SFBB packs.
Our SFBB pack site visit costs £248 (inclusive of VAT). Please ensure you have read the advisory service policy prior to booking.