Investigating complaints from employees

Everyone is entitled to work in a workplace that is free from risks to health and safety, or where risks have been controlled by using safe systems of work. Employees should also be trained and/or supervised to minimise risks.

Additionally, you are entitled to expect basic welfare facilities at your place of work and opportunity to use them.

Each year, numbers of employees contact us to complain about a safety or welfare issue at their place of work. All complaints are dealt with confidentially and no names are released without the permission of the complainant. Inspectors will make unannounced visits and carry out inspections to identify the issues complained of. Where appropriate, action will be taken to ensure safety at work.

Health and safety team

Open 9am–5pm Monday to Friday (excluding bank holidays)

Address: PO Box 15
Council House
Earl Street

Telephone: 08085 834333