How to help a parent and/or carer book
A parent and/or carer does not need a HAF Code to access the new booking system.
When a parent and/or carer is prompted to enter their child's details please ensure they use their child’s legal name and ensure their date of birth is correct.
Use our digital guide to support a parent and/or carer through the booking process.
Parents and/or carers can also call Coventry City Council Customer Service team on 08085 834 333 or visit local Family Hubs and libraries for in-person booking assistance.