Temporary accommodation

I have a question or a problem in my temporary accommodation – who do I contact?

The accommodation provider (your landlord) is responsible for repairs to the property. If you have a problem with the condition of the property or any disrepair, please contact the provider first.

You are responsible for looking after the property and minor day-to-day issues (such as changing light bulbs, making sure the property is heated and ventilated to prevent condensation).

If your accommodation provider does not respond when repairs are needed, contact the Accommodation Team at AccommodationTeam@coventry.gov.uk

If you are struggling to pay any of the charges, contact the Accommodation Team as soon as possible by emailing TAFinance@coventry.gov.uk.

If there are changes to your circumstances or you have questions about your homelessness application, contact your Housing Options Officer.