If you are due to be discharged from the armed forces, the Joint Service Housing Advice Office and Veterans UK will provide tailored advice and support for you and any dependents. They can help plan a move into civilian housing on discharge. The armed forces should also refer you to us for any additional housing help.
Specialist help and support
- Veterans' Housing Advice provides clear pathways for ex-service personnel in housing need to move into permanent accommodation. This service is provided in partnership with The Royal British Legion, Shelter and Connect Assist and can be contacted on 0808 801 0880.
- Soldiers, Sailors, Airmen and Families Association (SSAFA) provides housing advice to people currently serving in the forces and ex-services personnel and their families. Call 0800 731 4880.
- The Single Persons Accommodation Centre for the Ex-Services (SPACES) can provide advice and support for single people leaving the Armed Forces. They can help ex-services personnel find housing throughout the UK, both temporary and permanent. Call 01748 833797, 01748 872940 and 01748 830191. You can also self-refer through the Riverside website.
How do I get more help from the Council?
If you think you will be homeless on leaving the Armed Forces, or are a homeless veteran, tell us as soon as you can by registering with us.
Homelessness Advice Service
If you are homeless and have nowhere safe to stay tonight, you can contact our emergency assessment team on 024 7683 4025. Our phone lines can be very busy, you will need to hold to speak to an advisor. Unfortunately, we are unable to deal with general enquiries via our phone line. If you have a general enquiry, please email us. For out of hours emergencies, please call 024 7683 2222.