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Housing Benefit overpayments

Contact us

Email: You can email the Housing Benefit Overpayment Team at [email protected]

Tel: You can also call the Overpayments Team on 024 7683 4098, but please be aware that the phone lines can be very busy. The phone lines are open during the following times:

  • Monday 9am to 4:30pm
  • Tuesday 10am to 4:30pm
  • Wednesday 9am to 4:30pm
  • Thursday 9am to 4:30pm
  • Friday 9am to 4pm

Visit: You can now check your housing benefit, tell the Benefits Service about changes, and find answers to your questions at

Postal: If you need to write to the Benefits Service, the address is:  Revenues & Benefits, Coventry City Council, PO Box 15, Council House, Coventry, CV1 5RR.  Please note this is a postal address only.

Housing Benefit Overpayment Team

Tel: 024 7683 4098

Revenues and Benefits
Coventry City Council
PO Box 15
Council House

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