Mental health and wellbeing support - Print version

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Mental health and wellbeing support available to you in Coventry as well as tips and advice.

Immediate support

If you need immediate support:

  • For Samaritans call 116 123
  • For urgent medical needs call your GP, or NHS 111.
  • If you are in a life-threatening situation call 999.

Local support

Urgent support

For Urgent Mental Health Support call Freephone 08081 966798 (Hours of operation: 24 hours a day, seven days a week
For more information visit the Coventry and Warwickshire Partnership Trust's ‘Find help now’ information [https://www.covwarkpt.nhs.uk/urgent-advice].

24/7 support

The Coventry and Warwickshire Mental Wellbeing Line 

The Coventry and Warwickshire Mental Wellbeing Line is for Coventry and Warwickshire residents. 
If you are: 

  • feeling low, anxious, or stressed, 
  • having a difficult time coping, 
  • and need to talk to someone in confidence to find the right service

Coventry and Warwickshire Mental Wellbeing Line provides: 

  • Connection, advice, information and signposting to other services 
  • 24 hours a day, seven days a week, 365 days a year service
  • Call 0800 616171 to speak to one of our friendly and compassionate advisors.

Other support

If you want to talk to someone, these services are available in Coventry at certain times:

Coventry Safe Haven

Providing support for people (18+) who are feeling distressed and overwhelmed in the evenings, Monday-Sunday (6pm-11pm): Phone 07921 876 065. Email coventryhaven.mhm@nhs.net [mailto:coventryhaven.mhm@nhs.net]

Employee Assistance Programmes (EAP)

Many organisations now have Employee Assistance Programmes (EAP) that offer mental health and wellbeing support. Find out if your organisation has an EAP that you can access.

IAPT

  • IAPT services are available for people experiencing mild to severe anxiety and depression. They can provide advice, information and therapy. Please note this service involves an initial assessment which then determines the support you will be offered. Call 024 7667 1090 to self-refer.

Mind Wellbeing for Coventry

To help you cope during this period, the Coventry and Warwickshire Mind Wellbeing Hubs will be offering telephone support to anyone who feels they need contact. All telephone support will be offered between the usual hours of 1pm-5pm every day and the team can even book you in for a call if needed. Call 024 7622 4417.

Dear Life

Anyone living and working in Coventry and Warwickshire can access help, and support through our local Dear Life [https://www.dearlife.org.uk/] website.

Admiral Nurse Service

The Admiral Nurse service is available to people and families living in Coventry, Rugby and North Warwickshire who are providing care and support for a person with a diagnosis or likely diagnosis of dementia and as a result the carer/s are experiencing complex problems. Phone 0300 303 3131 (Patients and Carers can self-refer) or Email CRCCG.CRGPAadmiralnurses@nhs.net [mailto:CRCCG.CRGPAadmiralnurses@nhs.net]

CRASAC

  • Our frontline specialist, independent and confidential services are for people of all ages, genders and faiths who have been impacted by any form of sexual violence, at any time in their lives. This also includes online abuse and exploitation. Call 024 7627 7777

Sahil Project

Offers in-house services and various outreach services, include practical and emotional support to build confidence, reduce social isolation and raise awareness to promote positive mental health and wellbeing, for South Asian Communities who are 18 and over. Phone 024 7663 8754 or Email info@sahilproject.co.uk [mailto:info@sahilproject.co.uk]

The Tamarind Centre

To provide support to the BME community in Coventry and Warwickshire and increase community understanding of mental health issues. Phone 024 7622 7712 or 024 7622 5512

Valley House

Provide a range of counselling and enhanced support services for disadvantaged and isolated individuals. The service covers a range of emotional/psychological and practical issues, including deep-seated complex needs. Phone 024 7626 6280 or Email info@valleyhouse.org.uk [mailto:info@valleyhouse.org.uk]

Shout

Shout is the UK's first and only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. We launched publicly in May 2019 and we’ve had more than 1.5 million conversations with people who are anxious, stressed, depressed, suicidal or overwhelmed and who need in-the-moment support. Text the word ‘SHOUT’ to 85258

Recovery and wellbeing academy

The Recovery and wellbeing academy [https://www.recoveryandwellbeing.co.uk/] is led by Coventry and Warwickshire Mind who work alongside Coventry & Warwickshire Partnership NHS Trust. The Academy courses are delivered by a collaboration of many great local organisations that offer an educational approach to mental health and wellbeing. The Academy offers a wide range of courses and workshops that have been specifically designed to empower you to become an expert in your own wellbeing and recovery.

Support for young people

Are you worried about a child, young person or their family?

Here are some useful numbers and links for services that can provide support. Download the leaflet [https://www.coventry.gov.uk/downloads/download/7064/coventry-schools-mental-health-leaflet].

Children and Young Person Advice Helpline number to support crisis intervention and prevent mental health crisis

Coventry and Warwickshire Partnership NHS Trust (CWPT) has a 24-hour 7 days a week telephone Advice Helpline run by qualified mental health clinicians to be there for you to contact when you need them. We know that the feelings you may be experiencing at such difficult times are frightening and can make you feel that your emotional wellbeing is in crisis. We know that these emotions can lead to a mental health crisis which often means that you no longer feel able to cope or be in control of your situation. You may feel great emotional distress or anxiety, cannot cope with day-to-day life, intense sadness and may be thinking about suicide or self-harm or experiencing thought disorientation that can feel like hallucinations or hearing voices.

We want to be there for you to support and give advice, to work with you to feel more able to be in control of your emotions and manage the distress you are feeling together with you.

Children and Young People's Specialist Mental Health service in CWPT have with the current crisis team worked together to develop a Children and Young Persons response that will allow us to support you 24 hours 7 days a week and where needed continue to support you within the Rise Mental Health and Emotional Wellbeing service directly for Children and Young People.

Contact details

Freephone number for Rise Crisis services, available 24/7 Tel: 08081 966798 (select option 2).

What to expect when you call

The mental health clinician who you speak to will want to know about you and will ask you some questions to help understand your feelings and emotions. They are doing this to help understand how to best help you and make sure that they get the right support for you. Listening to you is so important and hearing your voice in terms of what you are experiencing, the feelings and the situation. We may ask you about your family and the adults who are able to also support you or be part of your coping plan. This may mean we need to speak to an adult in your house as well but we will do this with you. At times we may need to call you back to offer ongoing support and advice to do this we will need to have a contact number. We also may need to think with you about other agencies that can support you but we will talk these suggestions through with you and or the adults you feel able to involve. Most importantly we want to be able to offer advice and support over the phone as you need it to prevent a crisis feeling becoming too overwhelming.

As well as our 24-hour, 7-day-a-week, phone advice helpline we have also been working hard to provide resources online to provide more direct advice and guidance. General (non crisis) service referrals can be made via the Rise Navigation Hub on 0300 200 2021 Monday to Friday between 8am and 6pm.

If you are concerned about a child or young person’s emotional wellbeing, we recommend that you use the Dimensions Tool [https://cwrise.com/dimensions-tool/]. This offers immediate support and guidance, tailored to the child’s needs based upon completion of a questionnaire.

Also check out the Rise resources section [https://cwrise.com/resources]. As well as gathering resources from local and national organisations, Rise have created new videos, and factsheets which are constantly being updated.

Rise [http://cwrise.com/] are available via telephone for professional consultations and parent-carer consultations.
If the child or young person lives in Coventry call 024 7696 1476.
If the child or young person lives in Warwickshire call 07917 504682 or email risecommunityoffer@covwarkpt.nhs.uk [mailto:risecommunityoffer@covwarkpt.nhs.uk].

Young Minds parent helpline

Papyrus

Opening hours: Weekdays 9am – 10pm, Weekend / bank holidays 2pm – 10pm

ChildLine

ChatHealth

ChatHealth is a confidential text messaging service that enables children and young people (aged 11-18) to contact their local public health nursing (school nursing) team and health visiting.

This service is provided by Coventry Family Health and Lifestyles Service:

  • Parent text 07507 329114
  • Young People text 07507 331949

Compass

Coventry City Council has teamed up with Compass to offer a new community focussed emotional wellbeing and mental health service to children and young people in the city. This offer provides support to local communities using the eight Family Hubs [http://www.coventry.gov.uk/familyhubs] across the city.

Safeline

We provide a comprehensive range of specialist, best-practice services to adults and children affected by or at risk of sexual violence. Phone 01926 402498

Coventry City Council Family Hubs [http://www.coventry.gov.uk/earlyhelp]

Children, young people, and families can access information, advice, and guidance through a Family Hub in their local area. The Family Hub works with a range of multi-agency early help partners so children and young people can get the right help at the right time.
0800 887 0545

Family Health and Lifestyles Service [https://www.swft.nhs.uk/our-services/children-and-young-peoples-services/coventry-family-health-and-lifestyle-service-0-19-years]

Helping children and young people take responsibility for their own health and adopt a healthy lifestyle through School Nurses, Health Visitors, Stop Smoking Services, the Be Active Be Healthy team, Infant Feeding Team Family Nurse Partnership and MAMTA. Please see the video below for an overview of the service.

There is also ChatHealth, a free confidential text service 07507 331 949 for 11-18-year-olds.
024 7518 9190

Kooth [http://www.kooth.com]

Kooth is an emotional wellbeing support offer that provides anonymised free online advice, support and guidance to young people aged 11 to 25 years. Kooth allows young people to access a community whereby they can find support through magazine articles, peer to peer discussion forums, a self-help activity hub as well as online 1:1 counselling support. Watch a short video about Kooth [http://vimeo.com/318731977].

Positive Choices [https://changegrowlive.org/positive-choices-coventry/info]

A free confidential service for young people aged between 5 and 24 to talk about their own drug and alcohol use or if they are impacted by another’s substance misuse, unhealthy partner relationships and sexual health. Support is flexible to suit the need of the young person. We offer face-to-face and online appointments and work one-to-one and in groups including at our Ecotherapy allotment project. 024 7601 0245. To make a referral or speak with a member of the team, please contact coventryyp.info@cgl.org.uk [mailto:coventryyp.info@cgl.org.uk]

Virtual School [http://www.coventry.gov.uk/virtualschool]

Is the child a Looked after Child (LAC) or previously looked after (PLAC)? The virtual school can offer support and advice to schools, nurseries and colleges.
024 7697 5535
virtualschool@coventry.gov.uk [mailto:virtualschool@coventry.gov.uk]

CAMHS Looked After Children's (LAC) Services [https://cwrise.com/]

Children Looked After service offers therapeutic interventions to children and young people aged 5-18, who are currently looked after by Coventry local authority and are living within a 20-mile radius of Coventry. Support includes Attachment difficulties, breakdown of relationships, self-harm, early trauma, and behavioural difficulties Therapeutic parenting PACE, DDP.

Referrals from Professionals sent to Rise Navigation hub on 0300 200 2021

Coventry SEND Support Service [https://www.coventry.gov.uk/send]

Coventry SEND Support Service continues to offer support to schools through their link SEND professionals. This includes work with families, children and young people and setting staff; this support is usually agreed through the setting SENCo or other members of the leadership team. In the event of ‘critical incidents’ including sudden or unexpected deaths, members of the school leadership team can contact the Educational Psychology Service to seek advice and support - please call and an Educational Psychologist will get back to you as soon as possible and where possible on the same day.

024 7678 8400
BSCLimbrickWoodCentre@coventry.gov.uk [mailto:BSCLimbrickWoodCentre@coventry.gov.uk]

NSPCC National Services [http://www.net-aware.org.uk]

As part of the NSPCC’s fight for every childhood, we work directly with children and families in our service centres across the UK and Channel Islands and give support to thousands of adults and young people in need through the NSPCC Helpline.
We work with primary schools up and down the country through our Speak Out Stay Safe programme, helping children to keep themselves safe. Our projects such as Together for Childhood help children who’ve experienced abuse, support parents, and work to transform the way communities come together to prevent child cruelty. Do you know how to keep your kids safe online? In partnership, NSPCC and O2 have developed NetAware, a great guide to the latest and most popular social networks, apps and games kids are using.

0808 800 5000
Childline Tel: 0800 1111

CW Mind – Community Children’s Autism Support Service (CCASS)

Coventry and Warwickshire Mind offer the Community Autism Support Service to children and young people up to the age of 18 years, who have a diagnosis of autism or who are on the Neurodevelopmental Assessment waiting list for an autism diagnosis. We offer various support including 1:1 sessions and social groups with CYP, and training and toolboxes for parents/carers and professionals. Referrals for CASS will be accepted from education provision (SENCo, Educational Psychology etc) and other professionals and can be made via our website.
autismsupport@cwmind.org.uk [mailto:autismsupport@cwmind.org.uk]

CW Mind – 18 to 25 Peer Mentoring Service [http://www.cwmind.org.uk/peer-mentoring]

The Peer Mentoring service aims to improve outcomes for children and young people (CYP) and their families, across Warwickshire and Coventry. It can be a difficult time when transitioning between child and adult mental health support services and many young adults fail to seek advice and support early enough. This is an early intervention/prevention service providing pastoral support and enabling a smoother transition into adult support or community services.

Positive Youth Foundation [http://www.positiveyouthfoundation.org/our-work/]

The Positive Youth Foundation (PYF) is a registered charity that provides a wide range of high-quality programmes and opportunities for some of the most vulnerable young people in Coventry aged 8-25.
Our work offers a valuable early intervention for children and young people experiencing lower-level mental health problems such as stress, anxiety, or depression. We offer a range of interventions for young people depending on their needs, including very flexible one-to-one support; alternative learning for those struggling at school; open access youth work; sports and physical activity sessions; tailored short programmes and online and home-based support. To refer a young person or to find out more about
our services, email info@positiveyouthfoundation.org [mailto:info@positiveyouthfoundation.org].

Grapevine Coventry and Warwickshire [http://www.grapevinecovandwarks.org/]

Teenvine Project is an intensive programme available for young people with learning disability or autism who are struggling with school/service engagement. They may also face additional barriers like mental health needs, isolation or cultural barriers to support. A formal diagnosis is not required to access the project. Each young person will receive between 6 and 12 months help where they will be supported to develop a plan for a better future and self identify ways to engage with support available to them. They will be supported both one to one and in groups to help develop confidence, friendship and make connections to the wider youth community.
07984 160840
nmadden@grapevinecovandwarks.org [mailto:nmadden@grapevinecovandwarks.org]
www.instagram.com/teenvineplus [http://www.instagram.com/teenvineplus]
www.facebook.com/teenvinenextsteps [http://www.facebook.com/teenvinenextsteps]
Coventry Youth Activists (CYA) are a campaigns group changing young lives in Coventry. CYA members decide on the issues that matter to them and set about making positive change for themselves and others.
mgillespie@grapevinecovandwarks.org [mailto:mgillespie@grapevinecovandwarks.org]
candrew@rapevinecovandwarks.org [mailto:candrew@rapevinecovandwarks.org]
www.grapevinecovandwarks.org/whatwe-do/shifting-power/ [http://www.grapevinecovandwarks.org/whatwe-do/shifting-power/]

Adult MH Support [http://www.cwmind.org.uk]

A wide range of support including one-to-one, mental health courses to help people better understand and manage their own mental health.

Pathfinder One-to-Ones [https://cwmind.org.uk/pathfinder/]

024 7622 9988
pathways@cwmind.org.uk [mailto:pathways@cwmind.org.uk]

Recovery Wellbeing Academy

www.recoveryandwellbeing.co.uk [mailto:www.recoveryandwellbeing.co.uk]

Community Support

024 7601 7226

Coventry Safe Haven [https://cwsafehaven.org.uk/]

A drop-in available to anyone aged 18+ for out-of-hours mental health support. A welcoming, safe, comfortable, non-judgmental and non-clinical environment, that provides information and emotional support.
07921 876 065
coventryhaven.mhm@nhs.net [mailto:coventryhaven.mhm@nhs.net]

Improving Access to Psychological Therapy (IAPT) [http://www.covwarkpt.nhs.uk/IAPT]

Helping those aged 16+ with symptoms of anxiety or depression.
024 7667 1090

Other websites:

Apps and online resources

Apps

There are several apps that can provide support with your mental health and wellbeing:

  • Stay Alive [http://www.prevent-suicide.org.uk/find-help-now/stay- alive-app/] - an app for those at risk of suicide and those worried about someone. It is packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide:

Online resources

  • Every Mind Matters [https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-staying-at-home-tips/] - There is advice about how to look after your mental wellbeing while staying at home from Every Mind Matters, including practical information that may be relevant to your situation
  • NHS Choices [http://www.nhs.uk/] - Your complete guide to conditions, symptoms and treatments, including what to do and when to get help about mental health and wellbeing
  • Bipolar UK – National Support Group [https://www.bipolaruk.org/] open to anyone affected by bipolar, including family, friends and carers. If you don't have a confirmed diagnosis and want to find out about bipolar, and related conditions such as cyclothymia, you are also welcome. Discussion can be wide-ranging, exploring self-management and support.
  • Togetherall [https://account.v2.togetherall.com/register]- A safe, online community where people support each other anonymously to improve mental health and wellbeing. Millions of people in the UK have access via their participating employer, university, college, NHS provider or local council. All armed forces personnel, veterans and their families (16+) also have free access.

Websites

Five ways to wellbeing

Connect

Maintaining healthy relationships with people you trust is important for your mental wellbeing.

Think about how you can stay in touch with friends and family while you are at home – by phone, messaging, video calls or online – whether it’s people you usually see often or reconnecting with old friends or neighbours.

Keep learning

We are all going through this together so even when we’re not face-to-face, continue to keep in contact and look out for each other. Keep learning Create a new daily routine that prioritises looking after yourself. You could try reading more or watching movies, having an exercise routine, trying new relaxation techniques, or finding new knowledge on the internet. Try and rest and view this as a new if unusual experience that might have its benefits.

Give ideas for passing the time when you’re social distancing: share your favourite books, recipe ideas or make playlists for each other. Whatever you enjoy doing in your spare time, share it with each other.

Remember that you can access digital reading material online for free from Coventry Libraries [/ebooks]. If you normally enjoy newspapers and magazines but are not able to visit shops, you can also access newspapers and magazines online for free via Press Reader.

You could also have a look at online courses, such as those available from the Open University [https://www.open.edu/openlearn/free-courses] and Future Learn. [https://www.futurelearn.com/]

Be active

Keeping up with your physical health is also important for your mental health:

This is provided as information only. If you have a medical condition, you should continue to follow advice given by your health practitioner / GP.

Give

Seeing yourself, and your happiness, linked to the wider community can be incredibly rewarding and creates connections with the people around you. Think what activities you can do at home that might benefit others.

Take notice

Take notice of nature. Bringing nature into your everyday life can benefit both your mental and physical wellbeing. It can improve your mood, reduce feelings of stress or anger and make you feel more relaxed. You could try the following:

  • Spend time with the windows open to let in fresh air
  • Spend time in your garden, if you have one

Take notice of yourself. There are lots of ways that you can relax. Take notice of the present moment and use your creative side.

Other services in Coventry

For anyone in the city who may be a victim of domestic abuse and violence:

For support with any issues relating to your health and wellbeing as a migrant or refugee in the city:

For support groups for new parents:

Antenatal and perinatal support for BAME women:

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