Coventry City Council has issued financial penalties totalling £10,000 to SERCO Limited following serious breaches of housing regulations at a licensed house in multiple occupation (HMO).
The enforcement action was taken under the Housing Act 2004, after inspections revealed multiple failings in the management of property in the city centre The Council found the property to be in a state of neglect, with conditions falling far below acceptable standards.
Despite representations from SERCO’s legal team, the Council upheld its decision and issued 3 final penalty notices under Section 234 of the Act. The fines were calculated to reflect the severity of the offences and the company’s financial standing.
Councillor Abdul Salam Khan, Cabinet Member for Policing and Equalities, said:
“This case sends a clear message that Coventry will not tolerate poor housing conditions, especially where vulnerable residents are concerned.
“The scale of the mismanagement uncovered was unacceptable, and the fines imposed reflect our commitment to holding housing providers to account. We expect all landlords and agents—regardless of size—to meet their legal obligations and provide safe, decent accommodation.”
The Council has confirmed that the penalties have been paid in full. Further monitoring of SERCO’s housing operations will continue to ensure compliance with local and national standards.
Residents with concerns about housing conditions are encouraged to contact the Safer Housing and Communities team at housingenforcement@coventry.gov.uk.