Taranto Permit Portal Guides - Print version

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Taranto Portal Guide (Resident Permit Schemes)

Taranto Permits

Register for an account

  • Register for a new account via the Permit Portal [https://coventry.tarantopermits.com/Account/Login].
    • Enter your postcode and select your property address.
    • Follow the on-screen instructions.
    • When you receive a confirmation email, log back in and select your customer type:
      • Resident
      • Business
    • You will need to do this to complete your account registration.

Apply for permits

  • Log into your account.
    • Select the type of permit you require.
    • Enter your vehicle's registration.
    • Select the date you want the permit to start.
    • Upload requested proofs.
    • If you are unable to upload the required proof documents via the Permit Portal please email a copy to parkingappeals@coventry.gov.uk [mailto:parkingappeals@coventry.gov.uk]
    • Pay for the permit.
    • You will be notified when it's been approved and ready for use.

Visitor vouchers (not currently available in all zones)

  • Visitor vouchers are 1 day digital permits for ad-hoc visitors.
  • You must have a valid resident permit, before purchasing visitor vouchers. If you don't have or need a resident permit you can apply for a visitor account instead via the portal.
    • Visitor vouchers are like digital ’scratch cards’ and last for 1 day only. They can be pre-set for a specific date.
    • The vouchers run from 00:00 to 23:59 on the day.
    • You can use more than 1 voucher if you have a visitor staying overnight or for more than a day.
    • You can activate a maximum of 3 daily visitor vouchers at the same time.
    • When a voucher has expired you can replace it the following day

Buy/use visitor vouchers

  •  Log into your account
    • Go to ‘Buy /use vouchers' tab
    • Buy the number of visitor vouchers you require.
    • Click ‘Activate’
    • Enter the vehicle registration number
    • Enter the start date
    • Enter the end date
    • Click 'Activate'
    • Your visitor vouchers are now ready to use.
    • You can deactivate vouchers by clicking ‘deactivate’.

Taranto Portal Guide (Zone TS)

How to apply for permits

Register for an account online [https://coventry.tarantopermits.com/Account/Login]

  • If you have problems creating an account, please email parkingappeals@coventry.gov.uk [mailto:parkingappeals@coventry.gov.uk] and they will assist you.
  • Once you've created an account, you will receive an automated email to confirm your email address. 
  • After confirming your email address, you will need to log back in and select your Customer Type:
    • Resident
    • Business
  • You can now apply for permits. 

Permits

This shows you what permits are currently active or you’ve applied for.

Permit applications available

This shows what permits you can apply for.

  • There will be one of two Permit types available.
    • Business (City Centre) Permit
    • Resident (City Centre) Permit
  • Click 'Apply'
  • Read and accept Terms and Conditions
  • Enter your vehicle's registration.
  • Select the date you want the permit to start.
  • Upload requested proofs.
  • Submit your application
  • You will be notified when it's been approved and ready for use.

Buy/use vouchers

This allows you to obtain 1-day vouchers for your visitors.

  • Visitor Vouchers are 1-day digital permits for ad-hoc visitors.
  • They are available via the Permit Portal once you have a valid Business or Resident Permit.
    • Visitor Vouchers are like digital ’scratch cards’ and last for 1 day only. They can be pre-set for a specific date.
    • The vouchers run from 00:00am to 23:59pm on the day.
    • You can use more than 1 voucher if you have a visitor staying overnight or for more than a day.
    • Businesses can activate a maximum of 10 daily Visitor Vouchers at the same time
    • Residents can activate a maximum of 3 daily Visitor Vouchers at the same time.
    • When a voucher has expired you can replace it the following day.
  • If you need visitor vouchers but don't have your own vehicle. You can apply for a Permit using No VRM as the vehicle registration.
    • The Permits act as proof that you either live or have a business in the scheme enabling you to active vouchers without further proof.

To buy/use visitor vouchers

  •  Log into your account
    • Go to ‘buy/use’ Vouchers tab
    • Buy the number of Visitor Vouchers you require (Cost £0.00)
    • Enter the vehicle registration number
    • Enter the start and end dates
    • Click 'activate'
    • Your Visitor Vouchers are now ready to use.
    • You can deactivate vouchers by clicking ‘deactivate’.

If you have any issues please email a copy to parkingappeals@coventry.gov.uk [mailto:parkingappeals@coventry.gov.uk]

Taranto Portal Guide (Zone CL)

How to apply for permits

The dates on which you can begin to apply for permits and when the scheme will start is yet to be confirmed.

If you've already got a virtual blue badge permit for Zone TS, then you won't need to apply for a permit for Zone CL.

Register for an account online [https://coventry.tarantopermits.com/Account/Login]

  • If you have problems creating an account, please email parkingappeals@coventry.gov.uk [mailto:parkingappeals@coventry.gov.uk] and they will assist you.
  • Once you've created an account, you will receive an automated email to confirm your email address. 
  • After confirming your email address, you will need to log back in and select your customer type:
    • Resident
    • Business
    • Church
      • This includes Church organisations such as the Diocesan Office
  • You can now apply for permits [https://coventry.tarantopermits.com/Account/Login]. 
  • Permit options will be automatically displayed once you have registered your account, unless you have used an address outside the CL Zone.
  • If you need access to the CL Zone, but live outside please email parkingappeals@coventry.gov.uk [mailto:parkingappeals@coventry.gov.uk] and they will assist you.

Permits

This shows you what permits are currently active or you’ve applied for.

Permit applications available

This shows what permits you can apply for.

  • There will be several permit types available.
    • Resident (City Centre) permit
    • Business (City Centre) permit
    • Church permit
    • Cathedral permit
  • Click apply
  • Read and accept the Terms and Conditions
  • Enter your vehicle's registration.
  • Select the date you want the permit to start.
  • Upload requested proofs.
  • Submit your application
  • You will be notified when it's been approved and ready for use.

Buy/use vouchers

This allows you to obtain 1 day vouchers for your visitors.

  • Visitor vouchers are 1 day digital permits for ad-hoc visitors.
  • They are available via the Permit Portal once you have a valid business or resident permit.
    • Visitor Vouchers are like digital ’scratch cards’ and last for 1 day only. They can be pre-set for a specific date.
    • The vouchers run from 00:00am to 23:59pm on the day.
    • You can use more than 1 voucher if you have a visitor staying overnight or for more than a day.
    • Businesses (including Church and Cathedral) can activate a maximum of 10 daily Visitor Vouchers at the same time
    • Residents can activate a maximum of 3 daily Visitor Vouchers at the same time.
    • When a voucher has expired you can replace it the following day.
  • If you need visitor vouchers but don't have your own vehicle. You can apply for a permit using No VRM as the vehicle registration.
    • The Permits act as proof that you either live or have a Business in the scheme enabling you to activate vouchers without further proof.

To buy/use visitor vouchers

  •  Log into your account [https://coventry.tarantopermits.com/Account/Login]
    • Go to ‘Buy / Use’ Vouchers tab
    • Buy the number of Visitor Vouchers you require (Cost £0.00)
    • Enter the vehicle registration number
    • Enter the start and end dates
    • Click activate
    • Your Visitor Vouchers are now ready to use.
    • You can deactivate vouchers by clicking ‘deactivate’.

Taranto Portal Guide (School Street Permit Schemes)

How to apply for permits  

To register online 

  • Go to Taranto [https://coventry.tarantopermits.com/]
  • Register for a new account 
  • Enter your postcode to select your property address  
  • Follow the on-screen instructions to complete the process 

How to request a permit online  

  • Login to your account. 
  • Select either the resident or visitor permits from the permit applications list. If there is more than one type of permit available to you, select the type of permit you would like to request. 
  • Enter the vehicle registration number to be associated with the permit. 
  • When a permit has been acquired it will appear in your online account, ready for you to use. 
  • If you are unable to upload the required documents, please send a copy of proof of address and your vehicle registration document (V5) to parkingappeals@coventry.gov.uk [mailto:parkingappeals@coventry.gov.uk] within 7 days of applying for a permit. 

To register and apply by phone 

  • Send in the relevant documentation as proof of residency, either by email to parkingappeals@coventry.gov.uk [mailto:parkingappeals@coventry.gov.uk] or by post to Parking Services, PO Box 15, Council House, Coventry, CV1 5RR. Once we have received your documents, we will be able to process the permit. 
  • Telephone 024 7683 3400 between 10am – 4pm during Monday to Friday (excluding Bank Holidays) and speak to a member of staff who will complete the process with you over the phone, this can only be done when we have received your documentation.  

How to use your permits 

  • Your paper permits need to be displayed in the vehicle. The correct vehicle registration number must be on the permit for it to be valid.  
  • You will not be able to access the zone during the times that the scheme is operational without a valid permit on display in your vehicle.   

To change your vehicle details 

  • Login to the portal and select Change Vehicle Details 
  • Select the relevant permit, Click on View and select Change Vehicle Details 

Your questions answered

I do not have internet or an e-mail address. How can I apply for permits? 

You can either ask a relative or friend to apply on your behalf or you can contact the Parking Admin Team by telephone (Tel: 024 76833400) and a member of staff will be happy to help you. Please note a permit cannot be issued until we have received a copy of the relevant documents. 

How many permits can I apply for? 

You can register for a permit for each vehicle registered to the property (up to three permits) plus up to three visitor permits.   

I have applied for a permit. How long is it going to take for me to receive it?  

In most cases, we will review new applications within 48 hours, although applications are not processed on Saturdays, Sundays and Bank Holidays and will be processed the following working days.  

When you apply for the first time, you will need to provide proofs of residency and proof of vehicle ownership so it is important for you to submit the correct proofs straight away, otherwise your application may be delayed. We will not approve your application until we have received all the correct proofs from you. Once we are satisfied with the proofs, we will e-mail you asking you to make a payment. Once the payment is received, we will issue your permits the same or the next working day.  

What supporting documents do I need to provide to show that I am eligible for permits? 

You will need at least two recent documents that are less than 3 months old that include your name and address to show that you are the resident at the property. This can be a copy of a utility bill or Council Tax bill, a vehicle insurance policy or insurance certificate, a signed current tenancy agreement, a bank statement, a valid driving licence or V5C. Please send copies of the documents, not the originals.     

I have a lease car / hire car / company vehicle. What documents do I need to supply?  

We will need either a copy of the finance agreement or a letter from the insurance company (on headed paper) or a letter from the company (on headed paper) confirming that the vehicle is kept at the address.  

I have applied for a permit, and I have provided proof of residency, so why do I need to provide proof for my car?  

We must see proof that your vehicle is correctly registered with the DVLA at your address in the residents’ zone, this can be your logbook or vehicle insurance policy document. 

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