Coventry City Council complies with the Data Protection Act and the UK GDPR and is registered with the Information Commissioner's Office (ICO) as a Data Controller.
This privacy notice explains how personal information is going to be used, what for, who it will be shared with and why.
We collect and hold personal information relating to The Coventry Telecare Service.
We use this information to:
We process personal data because it is necessary to comply with our legal obligations under Contract with you to provide telecare equipment and services.
We will share data with:
We will only keep your information for as long as we need to, so we can give you the service you need, unless we must keep it for legal reasons.
You have the right to:
To exercise any of these rights please contact the Coventry Telecare Services or email [email protected]
You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made by the council regarding your data. In these circumstances you can contact the Data Protection Team (DPO) and request a review of the decision. [email protected]
If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioner's Office at:
The Information Commissioner's Office,
Date of last update: February 2021