Welcome pack for Coventry Secondary Partnership

Welcoming the class of 2025/26!

Coventry Alternative Provision (CAP) have produced a starter pack that will support all staff when accessing CAP throughout the forthcoming year.

Please find the Coventry Alternative Provision (CAP) starter pack.

In this welcome pack, you will have access to the following documents:

Coventry Alternative Provision (CAP)

Address: One Friargate
Coventry
CV1 2GN

Telephone: 024 7697 2868 [tel:02476972868]

Service Level Agreement and Coventry school access AY2026-2027

The CAP SLA 2026-27 provides access to:

  • All CAP tiers through a single SLA.
  • CAP quality assurance & compliance framework.
  • Monitoring systems for Attendance, Progress, Safeguarding and Behaviour.
  • Support with remaining compliant when accessing Alternative Provision and preparation for Ofsted
  • The CAP Multi-Agency Panel for quality assurance of the CAP Graduated Model and oversight of referrals.
  • The Education Engagement Team for advice and guidance
  • An Education Engagement Practitioner in school half a day per week
  • Network and training events for Behaviour Leads, Pastoral Leads, SENDCos, CAP Coordinators.
  • Collaborative leadership support.
  • Continued subscription to ‘When The Adults Change Behaviour Programme’ (up to January 2027).

New developments for 2026-27

Programme

Target pupils

Refocus

10-weeks at CAPA

A short-term intervention (10 weeks) for KS3 pupils showing the early signs of disaffection with mainstream secondary education.

Referred to and approved by the CAP Multi-Agency Panel.

Aspire 16

2 days per week at CAPA

Longer term support for KS4 pupils who require an individualised timetable to complete and maximise their secondary education.

Pupils referred to this programme will be aiming for a level 1 education, and a vocational post-16 offer.

Referred to and approved by the CAP Multi-Agency Panel.

Finish 11

4 days per week at CAPA

A two-term programme for Year 11 pupils during the last two terms of year 11 (from January to July 2027).

The programme aims to ensure that pupils can attain qualifications that enable them to access their post 16 destination.

Referred to and approved by the CAP Multi-Agency Panel.

Pathways with Purpose

 

Various days at CAP framework providers in partnership with Coventry College

An integrated Tier 1 provision commissioned directly by schools for KS4 pupils. As part of this, each school will be allocated:

  • A financial contribution towards specific Tier 1 vocational course fees for learners in Years 10 and 11
  • Access to a coordinated vocational and academic programme, designed in partnership with Coventry College and Adult Education
  • A structured pathway that includes employability, wellbeing, mentoring, and early college transition support
  • The programme includes:
    • academic and vocational learning (including functional skills and English/maths support)
    • careers, employability and employer engagement
    • wellbeing, mentoring and therapeutic support
    • early college experiences, applications, handovers and induction

CAPA Lite

 

A Tier 1 provision commissioned directly by schools for KS4 pupils who have completed a Refocus, Focus 11 or Sixth- Day Provision assessment placement. Home school have assessed that they required continued access to the therapeutic and practical curriculum.

Tier 1 Universal Support (applications can be made at any time)

Open access to:

  • Pathways with Purpose (new for 2026/27)
  • CAPA Lite (new for 2026/27)
  • Work-based learning, curriculum and employability courses, qualifications and awards.
  • 15 paid for QA placements at Tier 1 and unlimited at Tier 2 as part of the SLA (course fees still apply)
  • course/placement co-ordination and monitoring via dedicated personalised learning and outreach officers
  • monitoring systems for attendance, progress, safeguarding and behaviour.

Tier 2: Targeted Support

Priority access to:

  • Insight and Flourish Placements, i.e. priority over schools who do not have the SLA (course fees still apply)
  • course/placement co-ordination and monitoring via dedicated personalised learning and outreach officers
  • monitoring systems for Attendance, Progress, Safeguarding and Behaviour
  • funded external mentors via the Youth Justice Service (YJS).

Tier 3: Time-Limited/Transitional Support

Exclusive access to:

  • 12-week Preventative Placements and the associated Headteacher Panel
  • Outreach support from an Education Engagement Practitioner for pupils participating in 12-week Preventative Placements during period of the placement
  • Refocus Placements for KS3 pupils at the Coventry AP Academy x 30 placements over the year (10 places available per term) (New for 2026/27)
  • Aspire 16 for KS4 pupils at the Coventry AP Academy x 40 placements available (New for 2026/27)
  • Finish 11 for Year 11 pupils at the Coventry AP Academy during the last two terms of year 11 (from January to July 2027). 10 places available. (New for 2026/27)
  • Outreach support and training from Coventry AP Academy
  • funded external mentors via the Youth Justice Service (YJS)
  • an Early Help Supporting Families Worker
  • additional advice and guidance from the Education Engagement Team
  • monitoring systems for Attendance, Progress, Safeguarding and Behaviour.

Collaborative Leadership Support

Exclusive access to:

  • Specialist multi-agency support from the local authority to identify support pathways for students
  • Opportunities to meet confidentially on a 1:1 basis with a successful and highly skilled educational leader who understands the context and challenges in Coventry. This aims to support headteachers to develop and crystallise their decision-making approaches when dealing with complex behaviour management issues.

Behaviour and Belonging Training Pathway

Continued access to ‘When The Adults Change Behaviour Programme’, which includes

  • Access to WTAC Behaviour Change Course
  • Access to WTAC Behaviour for Leaders Course
  • Access to WTAC Parent Coach Course
  • Invitations to attend virtual INSETs and virtual training with the WTAC team
  • Access to a video library that allows you to engage in training at any time

 

Tier 1 - Universal Offer

Schools can benefit from a diverse range of over 120 courses available through the CAP Directory as part of our Universal Offer. Coventry Alternative Provision collaborates with more than 50 Procured Training Providers, delivering an array of courses across key categories: Vocational Learning, Practical Skill Development, Personal Development, Curriculum Support, and Employability.

The Universal Offer provides schools with access to programmes designed to assist young people through various practical, supportive, and character-building initiatives. These programmes are carefully crafted to align with a broad and balanced curriculum, aiming to facilitate the attainment of accreditations where possible.

This tier should be viewed as a proactive approach to address the support needs that students may have.

Referral considerations

School considerations when making an application on behalf of a student:

  • Does the student need a bespoke curriculum to meet their learning needs?
  • Does the curriculum offer meet the students interests, passions and aspirations?
  • How will the course / vocational qualification enhance the students educational journey?
  • Would an application to Tier 1 provide the right support, at the right time, in the right place?

The duration of these courses may range from half a term to a full academic year, with provisions for progression into a second year as necessary. Coventry Alternative Provision accepts applications for these programmes year-round, without any restrictions on submission timing. Schools are encouraged to finalise a Commissioning Agreement as part of the application process to evidence why the programme is considered the most suitable for the student.

Submit a CAP multi-agency application [https://myaccount.coventry.gov.uk/service/CAP_referral_form_tiers_1___3]

CAP referral pathway

  1. CAP Multi-Agency application form completed via CAP Website
  2. Application pack received by CAP team and reviewed.
  3. Application pack sent to the requested Training Provider via Datalocker.
  4. School to contact Training Provider upon submission to arrange the interview.
  5. Interview held and Training Provider submit an application response, which is received by CAP.
  6. Application response processed and sent to school to confirm start date.
  7. CAP process on systems and set up training record.

CAP student risk assessment

Coventry Alternative Provision provide a template Risk Assessment for schools to use if required. Download and print the CAP student risk assessment. [https://www.coventry.gov.uk/downloads/download/8234/cap-risk-assessment-2526]

If schools continue to use their own risk assessments they must be clear, detailed and relevant with updated information upon the point of referral.

We will not accept any risk assessments that have been completed longer than three months prior to the point of referral.

Coventry Alternative Provision (CAP)

Address: One Friargate
Coventry
CV1 2GN

Telephone: 024 7697 2868 [tel:02476972868]

Tier 2 - Targeted Support

Coventry Alternative Provision has established the Targeted Support Programmes to provide specialised assistance to young people in need of focused support. This tier has been further categorised into two distinct offers; 'Insight' and 'Flourish' 

Insight

Coventry Alternative Provision provides specialised Social Development courses for six - twelve weeks, one day per week, designed to address specific areas of concern impacting student development. The team actively seeks new providers offering high-quality courses that address and raise awareness of prevailing social trends. Schools have the opportunity to apply for these courses based on student need.

Flourish

Coventry Alternative Provision has developed the Flourish Programmes, which utilise therapeutic methods to evaluate students facing learning barriers that impede their educational access and affect their attendance.

These programmes are twelve weeks (two days per week) and require a level of commitment from schools to provide a caseworker and attend regular review meetings. All Flourish programmes must be applied for using the CAP Referral linked below, these will all go to the Panel.

Submit a CAP multi-agency application

Referral considerations

Questions the CAP Review & Authorisation Panel will seek clarity on:

  • School has a designated case-worker (significant adult) assigned to the student?
  • School commitment to attend review meetings?
  • School reviewed and adapted the student curriculum / timetable? (Tier 1?)
  • If other key agencies have previously been involved, have the recommended strategies been implemented and what are the impact/outcomes of these?
  • How will the school create capacity to implement any suggested strategies from the programme?
  • (If appropriate) How does provision meet the EHCP requirements?
  • Started an Early Help offer to family? Gained consent from parents and recorded on EHM?

(Discussion outcomes will impact on decision making)

Referral pathway

  1. Multi Agency Application Form completed via CAP Website- Insight processed the same as Tier 1.
  2. CAP Review and Authorisation Panel
  3. Panel outcome document shared with referring school.
  4. If Approved the student interview can be scheduled by Training Provider.
  5. If not Approved CAP Support school by exploring alternatives.
  6. Application response processed and sent to School to confirm start date.

Tier 3 - Time-Limited Placement

Coventry Alternative Provision introduces Tier 3, providing time-limited support to our young people. This tier is divided into two categories: Supported Transfer and Refocus.

Submit a CAP multi-agency application

Supported transfer 

The Supported Transfer process for Coventry secondary schools is designed to ensure that pupils who are at risk of permanent exclusion are offered a transfer to a new school. It is not an alternative to permanent exclusion. It is hoped the outcome of a Supported Transfer results in the pupil successfully transferring permanently to a new school OR successfully returning to their home school.

Referral considerations 

  • Is the referral linked to a one-off incident?
  • Is the referral being made for persistent disruptive behaviour?
  • Will the student be able to meet the same expectations in a different school? Rationale?
  • Will the student genuinely benefit from a fresh start?
  • Started an Early Help offer to family? Gained consent from parents and recorded on EHM?
  • Gained parental consent for the referral to the CAP Multi-Agency Panel? (Discussion outcomes will impact on decision making)

Referral pathway 

  1. Multi-Agency application form completed via CAP website.
  2. CAP Review and authorisation panel for Quality Assurance approval.
  3. If approved, school allocated at supported transfer Headteacher Panel.

_____________________________________________________________________________________________________________________________________________________________________________________________________

Refocus 

Coventry Academy presents a time-limited intervention programme called Refocus, aimed at assisting students in identifying their needs and overcoming barriers hindering their academic success. This programme combines curriculum access with targeted interventions to equip students for a successful return to school upon its completion.

Referral considerations 

  • Has the school reviewed and adapted the students curriculum/timetable? (Tier 1?, Tier 2?)
  • Other strategies and interventions implemented by school and the impact/outcomes of these?
  • Involvement of other professionals and the impact/outcomes of these?
  • Exploration and identification of contributing factors to the student needs?
  • Student voice and perception of their own strengths and what they would like support with?
  • Partnership work with parents and the impact/outcomes of this work?
  • Engaged with EHAC, completed an Early Help Assessment and Plan, recorded on EHM? (Essential)
  • Gained parental consent for the referral to the CAP Multi-Agency Panel? (Discussion outcomes will impact on decision making)

Referral pathway 

  1. Multi-Agency application form completed via CAP website.
  2. CAP review and authorisation panel for quality assurance approval.
  3. Panel outcome prepared for Multi-Agency panel.
  4. Discussed at Multi-Agency panel.
  5. Outcome shared with referring school.
  6. Coventry Academy initiates onboarding.

_____________________________________________________________________________________________________________________________________________________________________________________________________

NEW for Autumn Term 2025-26 Only - Focus11

The Focus 11 programme is a targeted, short-term intervention designed to support Year 11 pupils in re-engaging with their education during the final stages of secondary school. Over a 10-week period, students receive personalised learning plans tailored to their individual needs, with a strong emphasis on academic progress, personal development, and future employability. The curriculum includes core subjects, vocational options, and life skills, all delivered in a supportive environment that encourages confidence and readiness for post-16 transition. The programme also facilitates a graduated return to the pupil’s home school, ensuring continuity and long-term success.

Focus 11 programme
Programme Curriculum Intent Pupil needs Pupil Outcomes Local progression routes

Focus 11

10 Week Tier 3) - Intervention Placement year 11

  • To assess the learning needs of the individual pupil and form a learning plan to enable them to re-engage with the final two terms of their secondary education
  • Start to address learning needs and equip with strategies so that pupils can effectively access education in their home school.
  • To develop employability skills and a career plan for each pupil, in order to ensure that their future transition to post-16 is effective and relevant for the individual
  • To reengage pupils with their learning by providing high quality curriculum delivery, an engaging curriculum and personal development opportunities
  • To support the pupil in transitioning back into their home school through a graduated transition and school visits by CAPA staff
For year 11 students who require a short-term intervention in order to maximise their final year of secondary education. Pupils referred to this programme will be aiming for a level 1 education.
  • ASDAN entry level 3 or Level 1 Employability and Progression award
  • Entry level 3 in Construction or Hair and Beauty
  • Functional skills qualifications entry level 3 to Level 2
  • English, Maths, Science and to GCSE level
  • National curriculum Physical Education, PSHE/RE
  • Access to Peripatetic Music
  • Catering life skills enhancement
  • Coventry Secondary Partnership schools
  • Level 2 Post 16
  • Coventry Alternative Provision Framework at Tier 1
  • CAPA Lite programme Tier 1

 

Referral pathway 

 

  1. Multi-Agency application form completed via CAP website.
  2. CAP review and authorisation panel for quality assurance approval.
  3. Panel outcome prepared for Multi-Agency panel.
  4. Discussed at Multi-Agency panel.
  5. Outcome shared with referring school.
  6. Coventry Academy initiates onboarding.

____________________________________________________________________________________________________________________________________________________________________________________________________

Additional information - Refocus

  • During the initial seven weeks, the student will attend Coventry Academy for four days weekly, with attendance at their home school scheduled for Mondays.
  • Transitioning back to their home school occurs during the final three weeks, known as the "Back to School Phase."
  • Upon returning to their home school, the anticipated course of action involves the implementation of the designated plan and strategies by the school.
  • Training will be provided for a designated member of the school staff to offer support to the student upon their return to the home school setting.

____________________________________________________________________________________________________

14-16 Pathways With Purpose

Next Steps and POST 16 Transition Pathways Framework 

The framework outlines the broad spectrum of educational, vocational, and training opportunities available to students in Year 10/11 accessing CAP, providing structured guidance to help them explore their interests, understand each pathway, and make well-informed, confident decisions about their future learning and career direction. It is designed not only to inform choices but also to actively prepare students for their Post-16 transition, equipping them with the knowledge, skills, and support needed to successfully move into further education, training, or employment. By identifying potential barriers early and offering targeted interventions, the framework plays a crucial role in reducing the risk of students becoming NEET (Not in Education, Employment, or Training), ensuring that every young person remains engaged and supported throughout this critical stage of their development.

14-16 Pathways with Purpose 

Coventry Alternative Provision is pleased to introduce our 14-16 Pathways with Purpose Programmes, delivered in partnership with a range of specialist training providers.

These programmes are specifically designed to support Year 11 students who are at risk of permanent exclusion or becoming NEET (Not in Education, Employment, or Training). The aim is to re-engage students in learning, promote emotional well-being, and guide them towards a positive Post-16 destination.

Programme offer (up to 2 days per week):

  • Vocational Opportunities
  • Academic Assistance
  • Behavioural Interventions
  • Emotional and Social Support
  • Mentoring
  • Personalised Support
  • Careers Advice and Guidance for Post-16 Pathways
  • Early College Experience and Transition

Referral considerations:

When considering a referral, schools should reflect on the following:

  • Does the student require a bespoke curriculum to meet their individual learning needs?
  • Does the proposed curriculum align with the student’s interests, passions, and aspirations?
  • How will the course or vocational qualification enhance the student’s educational journey, particularly in relation to Post-16 pathways?
  • Will the 14-16 Pathways with Purpose provide the right support, at the right time, in the right setting?

Programmes may run from half a term to a full academic year. Applications are accepted year-round, with no restrictions on submission timing. Schools are encouraged to complete a Commissioning Agreement to evidence the suitability of the programme for the student.

____________________________________________________________________________________________________________________________________________________________

Year 11 Post 16 Pathway support 

Coventry Alternative Provision and its training providers offer a powerful lifeline to Year 11 students who are accessing alternative provision, ensuring they are not only supported academically but also inspired to believe in their future. The mission is clear: to prevent young people from becoming NEET (Not in Education, Employment, or Training) and to guide them confidently into meaningful Post-16 destinations. This is achieved through a personalised and holistic approaches that wrap around each student, recognising their unique potential and nurturing it every step of the way.

Students can receive tailored academic support, including focused on English and Maths, access to functional skills qualifications, and opportunities to pursue vocational pathways in areas such as construction, hospitality, hair and beauty, and motor vehicle maintenance. Learning is delivered in small, nurturing environments where students can rebuild confidence, rediscover motivation, and achieve qualifications that open doors.

Beyond academics, the CAP Team and Training Providers provide robust career guidance, helping students explore their interests, set goals, and take practical steps toward their future. This includes one-to-one career interviews, help with college and apprenticeship applications, CV writing workshops, and real-world work experience placements that ignite ambition and build employability skills.

Emotional wellbeing is at the heart of the support offered. Students are paired with dedicated mentors who offer regular check-ins, encouragement, and a listening ear. Where needed, therapeutic services can be available to help young people navigate personal challenges and develop resilience. The team also works closely with families, ensuring parents and carers are engaged and empowered to support their child’s journey.

As students approach the transition to Post-16, the team is able to orchestrate handovers, arranging visits to colleges and training providers, facilitating introductions, and ensuring that every young person feels prepared and supported. This isn’t just about logistics — it’s about building belief. Students leave alternative provision not only with qualifications, but with a renewed sense of purpose, self-worth, and the confidence to thrive in the next chapter of their lives.

 

Tier 2/Tier 3/ST referral deadlines and panel dates - AY 26/27

Application Deadline Agenda Items 12-week Preventative Placement  Panel Flourish start date KS3 Refocus start date Aspire 16 start date Finish 11 start date
Wednesday
16 September 
Flourish QA checks and approval (July 2026)
12-week Preventative Placement QA checks

KS3 Refocus QA checks and approval
KS4 Aspire 16 (Yr 11 only) QA checks and approval
Tuesday 30 September Monday 14 September       
Wednesday
07 October 
12-week Preventative Placement QA checks

 
Tuesday 20 October   Cohort 1 (10 weeks)

Monday 05 October to
 Friday 18 December
Year 11 pupils 
Monday 05 October
 
Wednesday
11 November 
12-week Preventative Placement QA checks

 
Tuesday 24 November        
Wednesday
02 December 
Flourish QA checks and approval
12-week Preventative Placement QA checks

KS3 Refocus QA checks and approval
KS4 Aspire 16 (Yr 10 only) QA checks and approval
Finish 11 QA checks and approval
Tuesday 15 December

 
       
Wednesday
13 January 
12-week Preventative Placement QA checks

 
Tuesday 27 January Monday 11 January  Cohort 2 (10 weeks)

Monday 11 January to
Thursday 25 March
Yr 10 pupils 
Monday 11 January
Yr 11 pupils 
Monday 11 January
Wednesday
03 February
12-week Preventative Placement QA checks

 
Tuesday 23 February         
Wednesday
10 March
Flourish QA checks and approval
12-week Preventative Placement QA checks

KS3 Refocus QA checks and approval
Tuesday 23 March        
Wednesday
14 April

 
12-week Preventative Placement QA checks



 
Tuesday 27 April Monday 26 April  Cohort 3 (10 weeks)
Monday 26 April to
Friday 09 July
   
Wednesday
19 May

 

12-week Preventative Placement QA checks
 

Tuesday 08 June        
Wednesday
07 July 
Flourish approval (for September 2027 start)          

Safeguarding procedures

Coventry Alternative Provision recognise the importance of keeping our students safe whilst in our care. We do this by having a highly dedicated team of professionals who are trained as Designated Safeguarding Leads and Deputy Safeguarding Leads, who provide advice and guidance to the Training Providers.

As CAP lead on the delivery of Alternative Provision with Schools and Training Providers, it is important to maintain clear communication with the safeguarding teams within these organisations.

CAP Safeguarding Team

  • Donna Wood 
  • Catherine Harding 
  • Jemma Walton 
  • Lynette Whitehouse
  • Janet Gilmore

Reporting a concern

If you have concerns regarding any of your students or if you want to discuss any other safeguarding concerns, please contact one of our DSLs (details below).

Designated Safeguarding Leads

Name

Email

Telephone

Donna Wood

donna.wood@coventry.gov.uk [mailto:Donna.Wood@coventry.gov.uk]

024 7697 2062
Catherine Harding  catherine.harding@coventry.gov.uk [mailto:Catherine.Harding@coventry.gov.uk] 02475 381107
Jemma Walton

jemma.walton@coventry.gov.uk [mailto:jemma.walton@coventry.gov.uk]

024 7697 6808
Lynette Whitehouse

lynette.whitehouse@coventry.gov.uk [mailto:Lynette.Whitehouse@coventry.gov.uk]

024 7697 1399
Janet Gilmore janet.gilmore@coventry.gov.uk [mailto:janet.gilmore@coventry.gov.uk] 024 7697 2774

Please record all incidents of safeguarding on CPOMs

Effective safeguarding

It is important to remember that safeguarding and child protection are not the same.
Safeguarding is what we do for all children and young people to keep them safe whilst in our care. Child protection describes the policy and procedures specifically for those young people who are at risk of serious harm or have been seriously harmed.

As we are a collaborative service working in partnership with many organisations, schools and agencies, it is imperative that our young people are safeguarded and that all safeguarding concerns are reported in the correct way.

All providers have demonstrated how their organisation adheres to all safeguarding requirements and confirmation is received each academic year that staff have completed safeguarding training.

If a safeguarding concern or disclosure arises, CPOMs must be completed and relevant individuals alerted to incident.

These forms must be completed with accurate, detailed information.

The DSL of the provider should have made contact with the School DSL to advise them of any concern as soon as possible and information will be available on CPOMs

If a referral to MASH [https://www.coventry.gov.uk/info/31/children_and_families/2186/coventrys_multi_agency_safeguarding_hub_mash/2] or any other agency is required as a result of the concern or disclosure, provider staff must do this if they are the organisation raising the concern or receiving the disclosure.

LADO

Reports are made when an adult who works with children has alleged to have abused their position of trust within their setting, this includes both employment or in a voluntary capacity.

If you have concerns around another professional's conduct in regards to the safety of young people or children, this should be reported to CAP Service Lead who will investigate and gather information initially. For more information please refer to our Local Authority Designated Officer (LADO) web page [https://www.coventry.gov.uk/info/206/coventry_safeguarding_children_partnership/2628/local_authority_designated_officer_lado].

Multi-Agency Safeguarding Hub (MASH)

The aim of the Multi-Agency Safeguarding Hub (MASH) [https://www.coventry.gov.uk/mash] is to bring together key professionals from across the city to facilitate early, high-quality information sharing, analysis and decision-making to deliver quality outcomes for children, young people and families.

As a result, decisions will be made quicker and support targeted towards the most urgent cases. Indeed, more effective co-ordination between agencies will also lead to an improved service for children and their families, as well as allowing agencies to enhance risk management and mitigation.

Any concerns regarding the safety and welfare of young people must be reported to the MASH service.

Child Exploitation Indicator Tool

As professionals working with young people it is important that we are aware of signs of child exploitation and abuse. A full breakdown of different types of exploitation [http://www.coventry.gov.uk/info/37/childrens_social_care/2415/child_exploitation/3].

Coventry City Council's Social Care has put together lots of information on how to recognise the signs and what to do if you have concerns.

If at any time you do have concerns around a young person in regards to exploitation, you must complete the Child Exploitation Indicator Tool [http://www.coventry.gov.uk/downloads/download/6695/child_exploitation_indicator_tool].

Once this form has been completed please see below where to send it;

Force Intelligence Bureau (FIB) form

If you have any intel, it may be vital to the police with ongoing investigations.

All concerns/knowledge must be reported via completion of this Force Intelligence Bureau (FIB) form [https://www.coventry.gov.uk/downloads/download/6694/force_intelligence_bureau_fib_form].

Please provide as much information as you can, only provide what you know or have heard, do not elaborate or second guess. If needed you can submit more than one form.

Your details will not be shared with the police team investigating the intel. Once completed this must be sent to West Midlands Police at fib@west-midlands.pnn.police.uk [mailto:fib@west-midlands.pnn.police.uk]

Coventry Alternative Provision (CAP)

Address: One Friargate
Coventry
CV1 2GN

Telephone: 024 7697 2868 [tel:02476972868]

Application response

To ensure the application process is efficient, reliable and can evidence information being sought by Schools/academies or sent to Schools/academies (commissioners) by training providers to support placement decisions at any time, Coventry Alternative Provision have introduced an application response.

Applications will no longer be processed by Coventry Alternative Provision (CAP) without receipt of an application response. This process requires training providers to acknowledge receipt of the application documentation, consider whether they can meet the students’ identified needs and risk level and confirm if a student can start provision.

Only upon receipt of this will CAP Admin process any new referrals.

School/academies will also receive the application response with full details enabling them to prepare with the student prior to a provision commencing.  

If a training provider feel that they are unable to meet the identified needs of the student, they can decline a provision, but they must document the reason for the decision on the application response. If this occurs, CAP will contact the referring school to discuss alternative training providers that may be more suitable.

If a school/academy has not received an application response, the provision must not commence and if it does, CAP will take no responsibility for the provision that is accessed, this could result in fees being incorrect.

Attendance and behaviour monitoring

Behaviour incidents 

When a behaviour incident occurs, the incident will be recorded via CPOMS

Student Meetings

When a concern has been raised regarding a student's Attendance and Behaviour the correct process needs to be followed as per CAP policies. 

To ensure all actions and developments are recorded correctly meeting must be completed by CAP Monitoring Officer during the meeting. This meeting should be held with a representative from the Training Provider, School, CAP (where possible) and student with parent/carer. 

If there is not a Monitoring Officer present, it is the Training Providers responsibility to complete the record.

The information on these forms will be recorded on CPOMS by the Monitoring Officers. 

Meeting Forms

Attendance Meeting Form  [https://www.coventry.gov.uk/downloads/download/8340/attendance-meeting-form-2526]

Behaviour Meeting Form  [https://www.coventry.gov.uk/downloads/download/8339/behaviour-meeting-form-2526]

Change of day request

On occasion, there may be a requirement to change a student's day at a training provider. 
This must be agreed by both the training provider and the school.

Change of day request form and process

Change of day request form [https://myaccount.coventry.gov.uk/service/CAP_change_of_day_request] 

  • Step 1 - School/training provider have identified a need for a student to change the day of their provision, this may be due to a number of reasons. 
  • Step 2 - School and training provider must consider the impact of this change of day on student achievement, health and well-being
  • Step 3 - Both the school and training provider to agree to the change of day.
  • Step 4 - School representative completes the online change of day form via the service website.
  • Step 5 - Change of day form is received by CAP.
  • Step 6 - CAP admin access the change of day form and input details to CLM and Capita.
  • Step 7 - Change of day form is sent to the training provider and school to confirm the change of date for student 

Please allow two working days for this to be processed.

Withdrawal process

Submit a withdrawal form [https://myaccount.coventry.gov.uk/service/CAP_student_withdrawal]

  • Step 1 - School or Training Provider have identified a provision/student that they wish to withdraw from CAP.
  • Step 2 - School or Training Provider must consider the impact of this withdrawal on student achievement, health and well being.
  • Step 3 - If it is the Training Provider who are requesting the withdrawal a meeting must be arranged with CAP and School to discuss prior to the official withdrawal form being submitted.
  • If the School are requesting the withdrawal, we encourage a discussion with our Monitoring Officers prior to the official withdrawal form being submitted.
  • Step 4 - School or Training Provider representative completes the online withdrawal form via the service website.
  • Step 5 - Withdrawal form is received by CAP.
  • Step 6 - CAP admin access the Withdrawal form and identify whether the request has come from a School or Training Provider.
  • Admin also check if the student is being withdrawn from all provisions/days specific to that course and then proceed with the withdrawal on CLM and Capita.
  • Step 7 - Withdrawal form is sent to the Training Provider or School, dependant on who has requested the withdrawal.

To withdraw a provision, the referring School or Training Provider must submit a withdrawal form and allow 5 working days for this to be processed.

Making a complaint

In the unlikely event that your school wishes to raise a formal complaint about the service received, please see the CAP complaints policy and use the CAP online complaint form.

CAP Complaint Form [https://myaccount.coventry.gov.uk/service/CAP_complaint_form]

Coventry Alternative Provision (CAP)

Address: One Friargate
Coventry
CV1 2GN

Telephone: 024 7697 2868 [tel:02476972868]

Quality assurance

We understand how important it is for schools to feel confident when accessing provision through Coventry Alternative Provision. It is essential that schools have a clear understanding of the steps taken by Coventry Local Authority to ensure all delivery centres are safe and of high quality.

Each year, we review and refine our quality assurance processes to maintain and improve the standards of delivery.

This page has been created to give schools direct access to evidence of the ongoing work Coventry Alternative Provision undertakes throughout the year to uphold high levels of quality and performance.

Below, you’ll find key documentation that we encourage schools to review. These resources can also support preparations for visits from Ofsted or other external agencies.

Schools quality pack

New for 2025 to 2026

Schools will now be able to access key documentation from Training Providers—including insurance certificates, risk assessments, and quality assurance materials—via our dedicated Training Provider Quality Assurance SharePoint site. This centralised resource has been developed to support transparency, compliance, and safeguarding, ensuring that schools have immediate access to the necessary documents for each provider their students are engaging with. It is essential that schools take responsibility for downloading and reviewing these documents for every provider their learners are accessing, as part of their duty of care and quality monitoring processes. This will help ensure that all placements meet required standards and that students are supported in safe, well-managed environments

Coventry Alternative Provision (CAP)

Address: One Friargate
Coventry
CV1 2GN

Telephone: 024 7697 2868 [tel:02476972868]