Training providers

Quality assurance

Coventry Alternative Provision has been a well-established service within Coventry Local Authority for many years. With that, the service has developed a high-quality framework that is continuously reviewed and improved. In order to uphold a collaborative service of a broad network of educational organisations, with success, Coventry Alternative Provision must maintain a structure.

This structure must be consistent across the collaboration to avoid confusion and ultimately poor quality. One of the ways that Coventry Alternative Provision maintain this structure is by producing a bank of Policies for all Procured training providers and Schools/Academies to access and adhere to. To become a procured training provider, organisations must already have specific policies in place. However, once procured the bank of policies provided by Coventry Alternative Provision must be adapted by organisations.

As a minimum requirement all organisations working in the Coventry Alternative Provision Collaboration must have an understanding and adhere to the policies supplied.

Organisations may choose to produce their own policies which is accepted however these must reflect the practices outlined in CAP policies. The development of the Quality Assurance process has been established with the purpose of;

  • Ensuring that student welfare remains at the heart of the service daily.
  • Maintaining a High-Quality delivery
  • Promoting high standards in teaching and learning
  • Upholding a successful collaborative partnership between schools/academies, CAP, training providers and students
  • Supplying positive service which is good value for money.
  • Providing a safe alternative to school education

It is the responsibility of procured training providers to implement and meet all the quality measures outlined by Coventry Alternative Provision.

Implementation

See how the Quality is reviewed in the Quality review structure flowchart.

All procured training providers delivering provision through the Coventry Alternative Provision service will be subject to:

  • Review 1 – This is an online Quality Review, requiring providers to demonstrate that they meet all contractual requirements and provide evidence.
  • Review 2 – This is an onsite visit where any actions will be revisited, and further Teaching and Learning will be reviewed.
  • A follow-up monitoring visit during the summer term if necessary to ensure all previous actions have been met. This may be an onsite visit or a virtual meeting.
  • These reviews will be based on the original quality that was evidenced in the successful tender submitted through Coventry City Council Procurement process, by training providers to work with Coventry Alternative Provision.

Feedback will be issued after the compliance visit. The feedback may include ‘Actions to be completed’, as appropriate. All ‘Actions to be completed’ will take account of the training provider’s existing Action Plans (which may form a part of the provider’s SAR or the SEF), so that there is not a duplication of effort.

Where there are any concerns that require action, full details will be given to the training provider and support will be offered to ensure all actions meet deadlines.

The Quality Monitoring Officer carries out the following tasks, together with the training provider, to ensure that the collaborative provision is of a high quality:

  • Annually review the quality of delivery within the organisation (Quality Reviews)
  • Review the quality measures that were evidenced through procurement upon original tender.
  • Ensure support is given for any areas where improvement is required.
  • Measure Key Performance Indicators

Quality Review 1

Submit your Quality Review 1

Termly Quality Confirmations

To confirm that you are working in line with CAP guidance, please submit your Termly Quality Confirmation

Disclosure and Barring Service (DBS)

Coventry Alternative Provision now holds a service Single Central Record in addition to the organisation's own record. We gather DSB details at the Quality Review 1. If any of the details have changed, been updated or your organisation has new staff please Share DBS details with CAP.

Policies

Survey

Please take some time to complete the Coventry Alternative Provision survey

The feedback from this survey will be used to shape further improvements of our service and the data will be used in future quality reports.

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Work Related Learning

Address: Friargate
Coventry
CV1 2GN

Telephone: 024 7697 2868