The new legislation requires Coventry City Council to be fair and transparent with people when collecting and using their personal information. To comply with the legislation, the Statutory Assessment and Review Service issue a specific Privacy Notice which applies to all families and young people (over 16) who apply for travel assistance. This explains how personal information is going to be used, what for, who it might be shared with and why.
The information you provide helps us to make decisions about eligibility for travel assistance and support you/your child and make sure that we meet our legal duties and responsibilities.
This information includes personal characteristics, home addresses, details of household income and benefits, details of special educational needs and/or disabilities, educational provision, medical information and details of the services we provide.
Coventry City Council Complies with the Data Protection Act and the GDPR and is registered with the Information Commissioners Office (ICO) as a Data Controller.
We process personal data because it is necessary in order to comply with our legal obligations: in this instance to provide travel assistance to eligible children and young people and to enable us to perform tasks carried out in the public interest.
We collect and hold personal information relating to children, young people, parents, carers, and other family members. The information gathered from the travel application process will be used to make decisions about eligibility for home to school/college travel assistance and where eligible will be used to arrange this.
In some cases we may need to gather further information to inform the decision making process. This information may be provided by schools, other educational settings, Department for Work and Pensions, HMRC, health agencies and other Local Authority departments including; social care and housing benefits.
We may also need to use this information to:
We are required to pass some of the information to the Department for Education who use the information for things such as; Local Authority performance management and funding, development of good practice, the names of individual children are not provided.
We may share this data with
In accordance with Article 5 of the GDPR, Data Protection Principles personal data collected will be adequate, relevant and limited to what is necessary and held for no longer than is necessary for the purposes for which it was processed. Travel Assistance Data will be retained until the service users 31st birthday in accordance with Children and Families Act 2014 s.46.
You have the right to:
To exercise any of these rights please contact the Statutory Assessment and Review Service or email SEN@gcsx.gov.uk
Where personal data is processed on the basis of consent, you will have the right to withdraw that consent. However Coventry City Council process personal data that it is necessary to do so in order to comply with our legal obligations and to enable us to perform tasks carried out in the public interest.
The Data Protection Team can be contacted via email: email@example.com
You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made by the council regarding your data. In these circumstances you can contact the Data Protection Team (DPO) and request a review of the decision.
If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioners Office at:
The Information Commissioners Office,