| Lead Adult Care Worker |
Lead Adult Care Workers are the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives. In addition, Lead Adult Care Workers have responsibility for providing supervision, frontline leadership, guidance and direction for others, or working autonomously, exercising judgement and accountability. |
DBS check; The individual must meet the 15 standards as set out in the Care Certificate; Level 2 English and Maths. |
12 months |
| Leadership & Management (CMI) |
Level 3 Certificate in Management and leadership gives you the knowledge skills and behaviours required to support, manage and develop team members, manage projects, plan and monitor workloads and resources, deliver operational plans, resolve problems, and build relationships internally and externally. |
Typically 5 GCSEs at Grade C or higher (Decided by each employer) Level 2 English and Maths |
15-18 months |
| Business Administration |
Supporting and engaging with different parts of the organisation and interact with internal or external customers. |
Level 2 English and Maths |
18 months |
| Customer Service Specialist |
A professional for direct customer support within all sectors and organisation types |
Organisations will set their own entry criteria and are more likely to select individuals with more advanced inter-personal skills, experience of working with customers in some capacity. You must achieve level 2 English and maths prior to taking the end point assessment. |
15 months |
| Public Service Operational Delivery Officer |
Working in local and central government to ensure the public gets the services and protection they need. |
Set by employer; Typically level two English and maths on entry |
12 months |
| Team Leader/Supervisor |
Managing teams and projects to meet a private, public or voluntary organisation’s goals. |
The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher. |
12 months |
