Meet our management team
- Pete Fahy - Director of Adult Services and Housing
- Kirstin Clarke - Assistant Director Adult Social Care
- Tracey Denny - Head of Service, Localities and Social Care Operations
- Aideen Staunton - Head of Service, Partnerships and Social Care Operations
- Neil Byrne - Head of Commissioning and Quality
- Louise Hay - Head of Business Systems and Improvement
- Andrew Errington - Head of Practice Development and Safeguarding (Adults Principal Social Worker)
This is what some of our management team feel about working in Adult Social Care in Coventry.
Pete – Director of Adult Services and Housing
Pete has worked for Coventry City Council since 1997 and has been the DASS in Coventry since October 2015. As DASS Pete is responsible for oversight and delivery of all DASS statutory responsibilities. His portfolio extended in 2021 to include responsibility for Housing and Homelessness. Pete also has responsibility for Emergency Planning and Resilience. As well as his responsibilities in Coventry Pete is the vice chair or the West Midlands ADASS branch, national policy lead for ADASS for Physical and Sensory Impairment and the social care representative on the West Midlands Clinical Senate. Pete was awarded an MBE in the Queen's Jubilee Birthday Honours for his services to Local Government and Vulnerable People.
Kirstin Clarke – Assistant Director Adult Social Care
Kirstin has been dedicated to working within Adult Social Care since 2002, leading various services to deliver sustainable high-quality adult social care services supporting people to live well at home. Kirstin joined Coventry in 2025 and, as Assistant Director, she is accountable for the delivery, quality, and performance of adult social care services in the city. As a member of the Council’s Senior Leadership Team, Kirstin values working with communities and community organisations, external and internal partners, providing strategic leadership, operational oversight, and management of Adult Social Care services.
Tracey – Head of Service, Localities and Social Care Operations
Tracey joined Coventry in 2021 as Head of Service for Localities and Social Care Operations. The role provides strategic leadership and operational responsibility for the delivery of social work and provider services for adults and older people with ongoing care and support needs. Tracey is responsible for ensuring the delivery of high-quality support to improve the outcomes for the people of Coventry and this includes responsibilities in respect of compliance with Care Quality Commission standards and regulation. To deliver the above Tracey works closely with colleagues across the directorate including other Heads of Service and also colleagues in Performance, Finance, Commissioning, and Legal Teams.
Louise – Head of Business Systems and Improvement
Louise has been working at Coventry City Council since 2019. She holds lead strategic and operational responsibility for the business systems within Adult Social Care and Children Social Care. The role of Head of Service for Business Systems and Improvement requires the development of Digital solutions and business systems that support system working including with health colleagues and other partners. The role enables the business to comply with and attain required standards and supports the delivery of key strategies including the Council’s Digital strategy and supports the preparedness in respect of regulatory and performance oversight.
Andrew - Head of Practice Development and Safeguarding (Adults Principal Social Worker)
Andrew has been working with Coventry City Council since 2016. As well as being the Principal Social Worker (Adults) he also has responsibility for Adult Safeguarding and ensuring successful practice and workforce development. The designation of the Principal Social Worker (PSW) role means that responsibility and accountability for the quality of social work practice are organisationally defined and visibly supported. A degree of independence is required of the role in order to provide challenge within the organisation. Effectiveness is then supported by having direct line of access to other Heads of Service. Each year Andrew publishes an annual report which identifies PSW developments and achievements.
Neil - Head of Commissioning and Quality
Neil has been Head of Service for Commissioning and Quality since September 2025 and has had a career in health and social care for 20 years including roles with our brokerage and social work teams. Neil is responsible for all aspects of commissioning, contract management and quality assurance for adults and older people working closely with stakeholders to create conditions for a vibrant social care market to ensure a range of good quality provision is available in the City. Neil oversees the commissioning of services including care homes, housing with care and supported living accommodation as well as home-based support and day opportunities. Neil’s role also includes leadership of a team of brokers who ensure that service users are offered a choice of support to meet their identified needs. Specific responsibilities also include ensuring appropriate support for family carers to enable them to continue in their caring role.
Aideen - Head of Service, Partnerships and Social Care Operations
Aideen has been working in Coventry City Council since 2005 across various roles, starting out as a Social worker, before progressing on to a Team Leader and Service Manager within the Older People’s Team. Her current role is Head of Service (partnership and Social Care Operations) which she commenced in March this year. Her responsibilities include Hospital Team, Therapy and Intake Teams including initial Contact and Promoting Independence Teams.
