Coventry City Council complies with the Data Protection Act 2018 and the UK General Data Protection Regulations (GDPR) and is registered with the Information Commissioner's Office as a Data Controller.
This Privacy Notice explains how personal information is going to be used, what for, who it will be shared with and why.
We collect and hold personal information relating to applications made for the award of a Blue Badge.
We will use this information to:
We process personal data because it is necessary to comply with the Disabled Persons (Badges for Motor Vehicles) (England) Regulations 2000 and Disabled Persons' Parking Badges Act 2013.
Complying with these regulations ensures that decisions to award Blue Badges consider all the relevant information and circumstances relating to an applicant’s mobility.
We collect personal information that may include:
We will share data with:
We will only keep your information for as long as we need to. The time can be different depending on the service you have asked for. If your application is successful we will hold your information for the lifetime of your Blue Badge which is up to 3 years. This is covered under the Disabled Persons’ Parking Badges Act 2013.
If your application is unsuccessful we will hold your information for a year to enable you to make representations regarding your application and the decision not to award a badge.
You have the right to:
To exercise any of these rights please contact the Blue Badge Team, The Opal Assessment Centre, Units 17 – 18 Bishopsgate Business Park, Widdrington Road, Coventry, CV1 4NA or email [email protected]
You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made by the council regarding your data. In these circumstances you can contact the Data Protection Team (DPO) and request a review of the decision. [email protected]
If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioner's Office at:
The Information Commissioner's Office,
Date of last review: March 2021