Diane Tolley - January
Diane has worked in a voluntary capacity in Canley for over 45 years. She volunteers to bring a voice to the voiceless and to amplify those who aren’t always heard.
Without recognition or remuneration, Diane has long been a keen advocate for others, devoting countless hours to improving local services by making space for people who have different experiences.
Diane is so proud of where she lives and always aspires to improve the area for the better, for all ages and demographics, she has an amazing skill of being able to communicate with everyone.
Diane is the Chair of the Canley Stakeholder Group and has encouraged residents to attend the group to ensure they have a voice. She has been a lynchpin for her neighbourhood and brought countless people together.
Diane has been a bus champion since 2013, taking feedback to senior management as well as helping spread the word about network changes in the community.
Diane has improved healthcare services as a patient representative, she helped roll out 111 for the NHS and spent several years sharing a Coventry perspective with the Secretary of State for Heath who had spotted her constructive approach.
In addition to her contributions as a patient representative, Diane shares her time and experiences with the next generation of doctors at Warwick Medical School. She addresses hundreds of them at a time to talk about the importance of dignity and compassion for patients and those around them.
During the COVID-19 pandemic, Diane volunteered at the local vaccination centre and was a Community Messenger for the City.
Diane is a wonderful citizen and shines brightly in her community, Diane never gives up trying to work with others and always wants the best for the community and especially the residents and she is a worthy recipient of this Coventry Good Citizen Award.