Hillfields neighbourhood improvements - privacy notice for the climate change and sustainability department
Coventry City Council Complies with the Data Protection Act and the UK GDPR and is registered with the Information Commissioner’s Office (ICO) as a Data Controller.
This Privacy Notice explains how personal information is going to be used, what for, who it will be shared with and why.
Why we collect and use personal data about you
We collect and hold personal information relating to the Hillfields Neighbourhood Improvements Project.
We use this information to:
- Contact you about the Hillfields Neighbourhood Improvements project
- To provide you with information about related projects and services
- Connect you with our Strategic Energy Partner E.ON
- To assess your eligibility for energy efficiency measures
- Help us to develop and improve our services
We process your personal data with your consent.
What information do we collect about you?
- Name
- Email addresses
- Addresses (including business address)
- Tenure
- Phone numbers
- Age category
- Gender
- Ethnicity
- Disabilities
Who we share your personal data with
We will share data with:
Our Strategic Energy Partner, E.ON, so they can contact you about this project. This may include assessing your eligibility for energy efficiency improvements or involving you in other project-related activities.
Other Council services where relevant, to provide information about related projects and services and to help connect you with relevant updates, support, training, volunteering opportunities, or other local initiatives you’ve expressed interest in.
How long will we keep your information?
We will only keep your information for as long as we need to so we can give you the service you need, unless we must keep it for legal reasons.
Your rights
You have the right to:
- Ask to see the personal information we hold about you
- Withdraw consent (see below)
- Ask us to change the information we hold about you if it is wrong
- Ask us to delete the information we hold about you
- Ask us to limit the way we use your personal Information
- Ask for human intervention regarding decisions made about you by a computer
- Data portability (have your data transferred to another Authority)
- Complain to the Information Commissioner’s Office
To exercise any of these rights, please contact the Hillfields Neighbourhood Improvements Team on SustainableHillfields@coventry.gov.uk
Withdrawal of consent
Where personal data is processed based on consent, you will have the right to withdraw that consent. However, Coventry City Council processes personal data that it is necessary to do so to comply with our legal obligations and to enable us to perform tasks carried out in the public interest.
Complaints
You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made by the council regarding your data. In these circumstances, you can contact the Data Protection Team (DPO) dpoteam@coventy.gov.uk and request a review of the decision.
If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioner’s Office at:
The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF.