Step Together youth outreach - help and support

Welcome

This page is here to help you find support, information and activities if you’re aged up to 18 (and some services go up to 25).
If a Step Together Youth Worker is supporting you, they may show you some of these links — but anyone can use them. All services listed here are free.

Remember:

You are not alone. Someone wants to help. Taking the first step is brave — and you deserve support.

If we’ve missed something you think should be here, please tell us:
caroline.ryder@coventry.gov.uk

Family Support

Coventry Family Hubs

Support for children, young people and families right across Coventry.
Advice, activities, help with school, health and more.

Drugs, Alcohol and Substances

Positive Choices (Ages 5 to 24)

Free help and advice about drinking, drugs, relationships and sexual health.
Confidential and supportive.

Sexual Health

Coventry Sexual Health Clinic – West Orchards

A walk‑in service offering:

STI tests
Contraception
Advice and support

Location: West Orchards Shopping Centre
Telephone: 0300 247 0069

Food and Cost-of-Living Support

Coventry City Council – Cost of Living Help

Support with:

Food
Fuel
Bills
Household costs

There are also food hubs, social supermarkets and food banks around Coventry.

Mental Health and Wellbeing

In an emergency

Call 999
You can call NHS 111 and choose the mental health option

Kooth (Ages 11 to 25)

Free, anonymous online emotional wellbeing support.

Shout (All ages)

Text SHOUT to 85258 for 24/7 confidential support.

Coventry & Warwickshire Mental Wellbeing Line (16+)

Telephone: 0800 616171
Speak to someone if you're feeling low, worried or stressed.

Peer Mentor Service (16½ to 25)

Six weeks to six months of 1‑to‑1 support from trained peer mentors.
Referral form and guidance available.

Young Black Men’s Mental Health Service (Ages 11 to 30)

Culturally informed 1‑to‑1 and group support.
Includes a video and referral form.

Safety, Online Issues and Reporting

SafeCall

For young people experiencing criminal exploitation, county lines activity or being asked to carry drugs or weapons.
Completely anonymous and confidential.
Call or text 116 000.

Childline

A free, private and confidential service where you can talk about anything, online or by phone.
Includes lots of advice on bullying, online safety, grooming, sexting and more.

Report Remove (Under 18s)

Helps young people get sexual images or videos of themselves removed from the internet.

Childnet (Ages 11 to 18)

Online safety information about fake news, influencers, bullying, grooming, scams, and staying safe on social media.

Samaritans

If you need someone to talk to: call 116 123. They will listen and not judge.

Safe Spaces Map

Find safe places in Coventry: Coventry Safe Spaces – Google My Maps.

Safe to Talk

Information about domestic abuse and sexual violence, including support for children and young people living in affected households.

Fearless

Report concerns about other young people or crime anonymously.
You can report online or by calling Crimestoppers on 0800 555 111.

Activities and Things to Do

Looking for community groups, activities or opportunities?
Visit Happy Healthy Lives Coventry for ideas and local information.

Step Together youth outreach - help and support