Customer care support

Accessibility equipment

  • we have a hearing loop in the Information Centre
  • we are a dog-friendly park
  • there is a changing table and hoist in the Changing places unit

Emergency evacuation procedures

  • we have emergency evacuation procedures for disabled visitors
  • the fire alarm has flashing lights

Customer care support

  • some staff have disability awareness training

Mobility scooters

  • we do not hire out mobility scooters

Guide last reviewed: 11 May 2026