What is a Family Hub?

Mother with toddler

A family hub is a place where children, young people and their families can go when in need of help and support. The people working in the family hub will work in partnership with you and your community. They will help you find and get help from different services in the area and will be able to give you information, advice and support.

Who can access a family hub?

There will be a range of services available. Some will be available only to those who have the greatest needs but there will also be services available to any family, child or young person who needs them (for example baby health clinics and adult education classes).

Examples of services offered

  • Support for young people aged 11 to 19 (targeted youth support work)
  • Family support which may be offered within the home
  • Support to children with special educational needs and their families
  • A range of child and family health activities including baby wellbeing clinic and C-Card distribution points
  • Parenting support
  • Support with managing finances and getting back into work or training

How do I get help from a family hub?

Getting help from a family hub is simple. You can walk in during opening times which will be widely publicised, you can telephone, or a professional person can refer you. Wherever you live in the city, you will be able to get help from one of our eight family hubs.