What sort of things does the food and safety team deal with?

  • Investigate food complaints including foreign bodies found in food and mouldy food.
  • Complaints regarding cleanliness/hygiene in food businesses.
  • Investigation of food poisoning cases/outbreaks and instances of food borne/water borne illness. Help to prevent the spread of infection.
  • Carry out routine food safety inspections and rate businesses under the National Food Hygiene Rating Scheme.
  • Carry out food sampling in the City.
  • Give advice to people setting up new food businesses, including those run from home.
  • Approve food manufacturers and issue approval certification.
  • Advise food businesses regarding new legislation and changes to legislation/guidance.
  • Advise businesses and consumers regarding food alerts issued by the Government.

Food and Safety team

Open 9am–5pm Monday to Friday (excluding bank holidays)

Address: PO Box 15
Council House
Earl Street

Telephone: 08085 834333