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Food complaints

We deal with complaints relating to food that has been bought in Coventry and complaints about poor food hygiene conditions in food businesses.

Some frequently asked questions:

Do food handlers have to wear gloves?

It is not a legal requirement to wear gloves when handling food. It is however a legal requirement to make sure that hands do not contaminate food in anyway.

Hand must be thoroughly washed

  • After using the toilet;
  • After handling rubbish;
  • After smoking;
  • After taking a break;
  • After handling raw food.

Remember - gloves do not replace the need for through hand washing.

Do food handlers have to wear hats and hairnets?

It is not a legal requirement to wear a hat or hairnet in a food business. It is however a legal requirement to make sure that the food that they sell is not contaminated by any foreign object – including hair! Therefore we strongly recommend that people with long hair tie it up and that staff wear hats and/or hairnets to help prevent this.

Common food complaints

You may also want to take a look at our common food complaint advice sheets.

Food safety team

Email: ehcommercial@coventry.gov.uk

Tel: 08085 834333

Visit: http://www.coventry.gov.uk/foodsafetyteam

Coventry City Council
PO Box 15
Council House
Coventry
CV1 5RR

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