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COVID-19 (Coronavirus)

This is affecting us all at work and at home. We’re working hard to keep services running and focusing on the most critical. This means some services may be affected. For help, call 08085 834333.

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Annual Canvass 2020

Each year we check that the right people are registered to vote at every address in the city. From 31 July, we will be sending a letter or an email to every household, asking residents to check the information is correct, even if you have recently registered to vote, the house is empty of you have just moved. 

We will be sending emails from our [email protected] email address. This email is not spam and we do need a response. If you do not reply to the email a paper form will be posted to you.

What do I need to do?

You need to let us know who should be registered to vote at your address. You can do this online, following the instructions in the email or letter you’ve received

The quickest and easiest way to confirm your details or let us know about any changes is online . You'll need the security code that is printed on the letter or in the email. When logged in you should let us know whether the information is correct. If it isn't, you can update the information. 

If you don't complete the information promptly, we will send out reminders. If we don't receive a response after sending reminders, we may also telephone you or carry out a personal visit, to make sure we can get a response. 

The information you provide about the residents of your household is the first step in the process and those who are not registered to vote will need to register themselves, or we will send them a form. 

You MUST submit a response - Don't delay, respond today! 

How will I receive the request? 

Some households will be communicated to via email initially. The new process is simple, clearer and faster for responding online. These will be sent to any registered electors in the household who have previously supplied their email address to the council. 

If we do not hold an email address for the household, or if we’re not sure information we have about your household is correct you will receive the request through the post.

Which address will the email come from? 

Coventry City Council email address: [email protected] 

How can I respond? 

Whether you have received the email or a request through the post the quickest and easiest way to respond is online . 

I don't have access to the internet?

If you can't go online, you can visit your local library or the Council's Customer Service Centre in the Upper Precinct. 

How do I use the online system? 

  • Go to 
  • Enter your postcode and the unique security code from your email or printed on your letter 
  • Check that the information for your property is correct 
  • Confirm your details, or make any changes, and press 'Confirm'. 

Where will I find my security code? 

Your unique security code can be found in our email to you or will be printed on the letter sent through the post. 

Do I list everyone who lives at the property? 

You need to include the name and nationality of everyone aged 16 or over who is resident and eligible to register to vote. If there are no eligible residents, you should state why this is the case. 

How do I know who is eligible to vote? 

Find out who is eligible to vote. 

My son/daughter is living away at university, should I register them here or at home? 

Your son/daughter can register at their home address as well as their university address, but must not vote more than once in the same election. This means they can vote in local elections at both addresses as long as they are in different local government areas, but cannot vote at both addresses in a Parliamentary election.

Electoral Services

Opening hours: Monday - Friday, 9am - 5pm (excluding bank holidays)

Email: [email protected]

Tel: 024 7683 3034

Council House
Earl Street

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