If you’re about to be discharged from hospital with nowhere to stay
If you are concerned that you will be homeless following a stay in hospital, you need to tell the nursing staff about your situation as soon as possible so they know you may be homeless when you are discharged. They will be able to make your situation known to the hospital discharge team.
The discharge team should refer you to the Housing Advice Service via Duty to refer. The Homelessness Advice Service will assess your situation and work with you to find accommodation. If you have specialist housing needs and require support with daily living tasks; for example, washing and dressing, you may be referred to the appropriate social care team to assess your needs.
If you’re unable to leave hospital due to your accommodation not being suitable
If you are no longer able to return home due to specialist housing needs, for example, ground floor accommodation or an adapted property, you can register for social housing on Coventry Homefinder. If you are already registered on Coventry Homefinder; your change of circumstances could enable you to apply for a priority banding under the Coventry Homefinder Policy. If you have specialist housing needs and are either an owner-occupier or renting a property please ask to speak with an Occupational Therapist, who will be able to offer advice about making adaptions to your property.
Discharged from hospital and homeless
If you have been discharged from hospital and are homeless now, get in touch with our Homelessness Advice Service. You can contact us on 024 7683 4025.
You can also tell us by registering with us.
Homelessness Advice Service
If you are homeless and have nowhere safe to stay tonight, you can contact our emergency assessment team on 024 7683 4025. Our phone lines can be very busy, you will need to hold to speak to an advisor. Unfortunately, we are unable to deal with general enquiries via our phone line. If you have a general enquiry, please email us. For out of hours emergencies, please call 024 7683 2222.