Compliments, concerns and complaints

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Speak up, we're listening

The Supported Exempt Accommodation Team is committed to putting local people, their needs and their housing at the heart of what it does. We want to ensure that the people living in Support Exempt Accommodation, and the wider community have a positive and trouble-free experience. However, sometimes things go wrong. When things go wrong, we encourage people to speak up, so that we can work with providers to make things right.

We want you to tell us if you:

  • have a comment about a housing or support provider.
  • want to complain if a housing or support provider didn't get it right for you; or
  • want to compliment a housing or support provider when they have done something well.

Please use our online form to provide your comment, compliment or complaint. Please note, this link is only to be used to provide feedback regarding Supported Exempt Accommodation. 

If you wish to provide a comment, compliment or make a complaint about other council services or regarding issues that relate to a member of the Supported Exempt Accommodation team, please refer to the Council's comments, compliments and concerns page.

If you would like to provide feedback regarding this webpage, please do so.