The national Food Hygiene Rating Scheme helps you choose where to eat out or shop for food by giving you information about the hygiene standards in restaurants, pubs, cafes, takeaways, hotels and other places you eat out. Supermarkets and other food shops are also included in the scheme. Food manufacturers and childminders are currently not included within the scheme and are therefore not given a rating.
Each business is given a 'hygiene rating' when it is inspected by us. The hygiene rating shows how closely the business is meeting the requirements of food hygiene law.
When you eat out or shop for food, you might see a sticker in the window or on the door showing you the hygiene rating for that business. Businesses are encouraged to display these stickers at their premises in a place where you can easily see them when you visit.
We are responsible for calculating the risk rating of a business, these ratings determine how often we visit the business.
Each business is rated following any inspection and its current score is available on the Food Standards Agency's Risk Ratings website.
Your score is based on the conditions found at the time of your inspection. If you do not agree with the rating you have been awarded, there are three options available to you. Please complete the appropriate online form below. A copy of the completed form will also be sent to your email address.
Please be aware that from the 1 July 2019 there will be a charge of £190 for undertaking a requested revisit to re-score a business.
Your rating will be published on the Food Standards Agency's Food hygiene ratings website after 30 days from the date of the inspection. However, if you have received a ‘5’ rating this will appear on the website after 10 days.
If you have received a score between ‘0’–4’ and would like your rating to be uploaded before the 30 days, the business owner or manager can request that a rating is published before the end of the 30 day period. This request must be made in writing to us - contact details can be found at the bottom of this page.
You must include:
We will review the request and will usually publish the rating early.