Terms and conditions of use

General principles of operation

  1. The Council reserves the right to amend these Terms and Conditions of Use without notice and at any time.
  2. By applying for or purchasing any type of parking permit, the resident:
    • Agrees that all the information that they have given in the application process is correct.
    • Accepts and agrees to be bound by and comply with the Terms and Conditions of Use which may be amended from time to time.
    • Agrees to be bound by and comply with the relevant Traffic Regulation Order.
  3. The maximum number of resident and visitor permits allowed per property will not be increased.  
  4. The permit is only valid for use in the zone for which it has been issued during the times that the parking scheme is operational.  
  5. The permit does not guarantee a parking space. Neither does it guarantee that the permit holder will be able to park directly outside of their property. 
  6. The permitted vehicle can park in the scheme for as long as required on the proviso that the permit is used in accordance with these Terms and Conditions of Use.
  7. The Council has absolute discretion to revoke and cancel permits without notice, if it believes that the permit has been misused or has been obtained fraudulently.   
  8. No refunds will be given for unused, unwanted or withdrawn / cancelled permits.
  9. Permits are valid from the date of issue until the expiry date unless it has been revoked or cancelled.
  10. The vehicle registration document (V5) must be provided together with proof of residency when applying for a permit. The Council may check its Council Tax records to confirm the eligibility of a resident for a permit. 
  11. A Resident Permit will only be issued where:
    • The vehicle is correctly registered with the DVLA at the property.
    • The property is located within the residents’ parking scheme and zone in which the permit is required.
    • The resident has paid the required fee for the permit.
    • The resident has not previously been expelled or had permits withdrawn and cancelled.
  12. Permits will no longer be valid if the permit holder no longer lives at the permit address.
  13. It is an offence to provide false or misleading information when applying for permits and any individual who does so could be liable for a fine of £5,000 and / or imprisonment.  
  14. Falsely or fraudulently obtaining or possessing a permit will invalidate the permit.
  15. Permits can only be assigned one vehicle registration number at a time. 
  16. It is the permit holder’s responsibility to ensure that the vehicle registration number assigned to the permit is correct. An incorrect vehicle registration number may lead to the issue of a Penalty Charge Notice and a fine of £70.
  17. The permit holder is responsible for renewing the permit in a timely manner.
  18. Permits are not valid in car parks or where other parking restrictions apply (e.g. double yellow lines). Vehicles must be parked in accordance with the parking restrictions at all times.

Permit Misuse

  1. Permit Misuse will result in all permits that have been issued to the property being revoked and cancelled and no refunds will be given.
    • Permits are for use by residents and their bona fide / genuine visitors only. Vehicles that are not ‘genuine visitors’ may be issued with a penalty charge notice and a fine of £70.
    • Permits must be used in accordance with the relevant Traffic Regulation Order and the articles therein.  
    • Use of permits by anyone other than genuine residents and their visitors constitutes misuse.
    • The selling or re-selling of permits (resident or visitor) is strictly prohibited and constitutes misuse.  
    • Reproducing, copying, defacing or altering a paper permit in any way constitutes misuse and the permit will not be considered valid for use.  
    • Any resident who is responsible for the misuse of a permit will be expelled from the parking scheme and will not be eligible for permits.
    • Any resident who has been expelled from the scheme due to permit misuse is not allowed to park their vehicle within the residents’ parking scheme and the vehicle will be issued with a fine of £70 if they do.   

Download a copy of the Resident parking permit terms and conditions.

Parking Services (Appeals and Permits)

Telephone: Monday to Friday 10am - 4pm

Address: PO Box 15
Council House
Earl Street

Telephone: 024 7683 3400