Who will see your information and why

Health and social care professionals will be able to see your records through the Coventry and Warwickshire Integrated Care Record. Having a more joined-up view of your information will help them give you better, safer care.

All staff must follow the law on keeping your information confidential. Each time they look at your records this will be recorded to make sure they’re only looking at the right information, for the right reasons.

The organisations currently taking part in the programme are:

  • GP practices within Coventry and Warwickshire
  • Coventry and Warwickshire Partnership NHS Trust
  • University Hospitals Coventry and Warwickshire NHS Trust
  • George Eliot Hospital NHS Trust
  • South Warwickshire NHS Foundation Trust
  • Coventry City Council
  • Warwickshire County Council
  • West Midlands Ambulance Service University NHS Foundation Trust

Health and social care organisations in the neighbouring areas of Birmingham and Solihull and Herefordshire and Worcestershire will also be able to view your information if necessary for care you receive there.

What health and social care professionals will be able to see

The first phase of the Integrated Care Record will allow health and social care professionals to see appropriate details contained in:

  • your GP practice medical record
  • information from secondary care, including hospitals, mental health and community services.

Being able to see this information will help them give you the best care as quickly as possible without having to make phone calls or wait for other organisations to forward details.

We’ll bring together information from GPs and allow it to be seen by health professionals in hospitals, including Emergency Departments. We’ll add information from community and social care, ambulance and NHS 111 services.

We’ll carry on developing the ICR, allowing professionals across more health and social care settings to see information to support your care. We’ll also help services understand and find the best ways to meet people’s care needs.

There are strict rules around how we use your information. We’ll make sure it’s managed and viewed appropriately and in line with all legal requirements, including UK data protection legislation (DPA 2018 and superseding legislation). Official inspections, or audits, will check this is the case.