Taxi Licensing - Information for new applicants

New applicants for private hire driver's licences can pick up application packs from the security gate at the London Road entrance of Whitley Depot, CV3 4AR.  Application documents are also available on this website.  The following information documents are downloadable, however the applicant is still required to contact the Taxi Licensing Office to be sent an application form and then book an appointment to submit with their application in person at the Taxi Licensing Office. The Taxi Licensing Office does not accept applications for new or existing licences through the post.  The entrance to the Taxi Licensing Office is Whitley Depot but via the Humber Road entrance.  You must have booked an appointment otherwise you will not be allowed to enter the depot.

The register of Revocations, Suspensions and Refusals will will be consulted in connection with your application/renewal. Your personal data will be placed on this register if at any time your licence is revoked or renewal refused.

Information documents

• Taxi Licensing Policy Document 2026-2031
• Driver Information (Hackney Carriage Private Hire)
• Vehicle Proprietors (Hackney Carriage and Private Hire)
• Operator Information (Private Hire)
• Road Knowledge Information Document (Hackney Carriage only) - this is knowledge that applicant drivers require
• Vehicle Inspection Manual
• Driver Training Course Notes
• DBS Update Service Applicant Guide
• DBS Online Disclosure Guide – Applicant Guidance Notes
• Hackney Carriage Driver and Private Hire Driver Sites and Road Location Information Document for testing on the Driver Training Course
• Vehicle Emissions Guidance September 2019
• Department for Transport Statutory Taxi & Private Hire Vehicle Standards July 2020
• Information about Certificate of Good Conduct
• Suggested PHO Contractural Template between operator and passengers

Application documents

• Hackney Carriage Driver First Grant Application Form
• Private Hire Driver First Grant Application Form
• Hackney Carriage Vehicle Proprietor's Application Form
• Private Hire Vehicle Proprietor's Application Form
• Private Hire Operator Application Form

The above documents are regularly updated therefore you should ensure that you are consulting the most recent when submitting an application.

Hackney Carriage Vehicle Owner's Handbooks and Brochures are available below to download. The Owner's Handbooks in particular show how to correctly secure a wheelchair;

• TX4 Owners Handbook
• TX4 Euro 5 Brochure
• Mercedes Vito Owners Handbook

Loading of wheelchair into a hackney carriage vehicle

The following video shows a manual wheelchair being correctly and safely loaded and secured in a hackney carriage vehicle;

The following video shows an electric-powered wheelchair being correctly and safely loaded and secured in a hackney carriage vehicle;

View the LEVC TX Electric Hybrid wheelchair loading instructions.

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