What is digital transformation?
Digital transformation is the transformation of digitalising non-digital products, operations and services. Digital transformation is intended to improve user experience, value and efficiency.
The 3 Ds
- Digitalisation: Digitalisation is using data in work process to increase ease and efficiency. It is not transforming the way you work but using digital technology to work the same way more quickly and efficiently.
- Digitisation: Digitisation is the move from analogue data to digital data. This is simply converging data to digital format.
- Digital transformation: Digital transformation is person-centred. Digitalisation is intended to completely transform the ways that things get done using digital technology.
The 4 focus areas of digital transformation:
- Process Transformation
- Business Model Transformation
- Domain Transformation
- Cultural/Organisational Digital Transformation
6 components of digital transformation:
- Experience
- Information and insights
- Operational excellence
- Innovation
- Collaboration
- Infrastructure modernisation