What’s next? Key improvement themes for Adult Social Care 2021/22
Reflecting on the last year, our own service model and our work with partner organisations we are continuing to frame our improvement work under the four key areas identified below. We are keen to continue to engage stakeholders in this work as we develop it to help ensure we are focussing on areas of greatest impact. However, we recognise we will need to monitor the post pandemic impact of changing demands on Adult Social Care as we move through 2021/22 and will adjust our improvement areas to reflect this as required. We will also adjust what we do as we move into a new landscape with Health of Integrated Care Systems.
Our Promoting Independence model
We have over several years been clear about our service focus on promoting independence. We now want to take this model further and combine our resources with partners in the city to support people to prevent deterioration and to actively support themselves as much as possible. This means looking first at what people can do with their skills, resources, relationships and their communities.
This approach will help us to support people be as independent as possible and reduce and delay the need for people to move into residential care settings.
Accommodation offering care and support
Our continued commitment to support people at home remains a priority. However, when an alternative is required, we seek to ensure this offers the best opportunity for reablement and promoting independence. We will do this by encouraging and supporting the development of facilities within the city offering provision for people to live as independently as possible, even when they require care and support to do so.
Providing the right accommodation within the city is a key part of enabling people to live as independently as possible and to be close to family and friends. This also reduces the need for more intrusive care and support.
Locally based support
We will continue to work with the local care providers and to enable future stability and resilience by setting standards and managing costs robustly. We will also utilise opportunities to work with local communities and organisations to improve access to support.
This will strengthen our model of supporting people at home whilst including a focus on accessing the resources available in the local area, thus delaying and reducing the need for more formal packages of care.
Digital technology and innovation
In order to maintain and develop modern, person-centred services, we will use technology enabled care opportunities and ensure our workforce are equipped with technology to work agilely and support people effectively. We will focus on self-service wherever possible, giving people the opportunity to access adult social care on their terms, at a time and place of their choosing.
The use of technology helps us support people to live as independently as possible and enables people to access services remotely and in a more flexible way.
"Our success in achieving the vision for Coventry depends on placing adults and carers at the heart of everything we do. We will ensure people we work with are involved as equal partners in planning and decision making.”