Useful contacts

Adult Social Care and Communities Directory

This online directory has all the information and advice you need in one central place, so you can find the information you need easily.

Council Contacts and Mental Health Services
Service Description Telephone number
Adult Social Care Direct The first point of contact for any referrals into Adult Social Care 024 7683 3003
Emergency Out of Hours
(After 5pm Monday to Thursday, 4.30pm on Friday and throughout the weekend)
For urgent enquiries/emergencies only outside of normal office hours 024 7683 2222
Main Council Customer Services The main switchboard for Coventry City Council 080 8583 4333
Central Booking Services (Mental Health Services) Run by Coventry and Warwickshire Partnership NHS Trust (CWPT), this is the first point of contact for people accessing mental health services and CWPT services 0300 200 0011
Other organisations
Organisation Description Telephone
Age UK Coventry Supporting adults 18+ providing information and advice, support and groups 024 7623 1999
Alzheimer’s Society Coventry Supporting adults with a diagnosis of dementia and their families with the provision
of information and advice and group-based support
0333 150 3456
Carers Trust Heart of England One-stop-shop for unpaid carers of  all ages 024 7663 2972
Coventry & Warwickshire MIND Support for people living with a mental health condition 024 7655 2847
Macmillan Cancer Support Cancer Support Service 024 7696 6052
Healthwatch Independent organisation supporting people to have their say in health and social care
services
024 7625 2011
SEND Information, Advice and Support Service Providing information and advice to young people with disabilities and special educational needs 024 7669 4307

Special thanks to:

  • Peter, Martin and Stephen
  • Carers Trust Heart of England
  • Sarah, Janet and Mohammed
  • Residents and staff at Eric Williams House
  • Residents and staff at Weavers and
  • Brandon House Care Homes
  • All care providers across the city
  • Kerry and Damien
  • The staff at Adult Social Care
  • All our partners

Contact us

You can contact us about this report at: getinvolved@coventry.gov.uk
For Adult Social Care Direct email: ascdirect@coventry.gov.uk
Telephone: 024 7683 3003
More information about Adult Social Care.