Our Coventry Adult Social Offer

Adult Social Care supports people aged 18 and over who have care and support needs as a result of a disability or an illness. Support is also provided to carers who spend time providing necessary care to someone else. We continue to work in accordance with our primary legislation, the Care Act (2014)
and the required changes to practice and policy set out by the Act.

In 2021/22 we produced a ‘Coventry Adult Social Care Offer’ which is a clear statement explaining our vision and objectives, aligned to the Council’s One Coventry Plan ambitions. It has been developed as a way of setting out how we do things in Coventry including a description of what people can expect when they contact us, how they can participate in our work and useful links to information and advice.

The delivery of Adult Social Care in Coventry focuses on approaches that promote well-being and independence to prevent, reduce or delay the need for long-term support and to enable people to achieve their outcomes. In performance terms, this means that we would expect to see a relatively smaller number of people in receipt of ongoing social care, and where ongoing social care is required that this is mainly provided in people’s own homes. We would also expect that the short-term services we have in place to enable people to be independent are successful in reducing demand for ongoing Adult Social Care.

Our Health and Care Partnership Vision

We will do all we can to enable people across Coventry and Warwickshire to pursue happy, healthy lives and put people at the heart of everything we do. 

How will we do this?

Our work in Adult Social Care, at every level, intends to provide support to the residents of Coventry, in the least intrusive manner possible, based on the assets, resources and abilities that are available to them.

Our commitment to people who need to access our services

  • Taking a strength-based approach - We are committed to enabling people to live as independently as possible, drawing on people’s own strengths and doing the things that are important to them, making use of what’s available in local communities.

  • Helping people to stay at home - We will look at how we can adapt people’s homes and provide equipment or if unable to do so explore alternative accommodations to enable people to live an independent life more easily.

  • Living and ageing well - We will help people think about the support they need and plan for how they can live the best life possible both now and into older age. We will enable people to find solutions that work best for them.

  • Making the best use of resources - We will aim to provide the right amount of support to meet people's needs and outcomes. In providing appropriate support, we consider costs and will look at innovative ways to deliver care and support. 

  • Joined up care and support - We will work closely within the Council and with different organisations, including the NHS, to support people to achieve what is important to them. We will work with organisations providing support to ensure safe and quality services. 

  • Keeping people safe - We will help people stay well and safe from harm and abuse, working alongside other organisations when we need to, and supporting people to make their own choices.

  • Carers are at the heart of all we do - We recognise, value and support the vital role of unpaid carers and will support them in their caring role, as well as supporting them if their caring responsibilities change or end.

  • Committed workforce - We have a valued and respected Adult Social Care workforce and will support and develop our own and those of our partners, equipping them with the skills, knowledge and values to provide effective care and support. 

Adult Social Care annual report 2021/22 - our commitments