Introduction
Welcome to the Commissioning Strategy for Adult Social Care in Coventry, outlining our strategic approach from 2025 to 2030. This strategy outlines our approach to planning, procuring, and delivering adult social care services over the next five years, focusing on collaboration, innovation, and striving for outcomes-based commissioning.
Coventry is a vibrant and diverse city, enriched by its residents' varied backgrounds, experiences, and aspirations. As we navigate the complexities of adult social care, we are committed to upholding the principles of safety dignity, choice and control for all. Our strategy is rooted in collaborative partnerships, informed by the voices of people in receipt of services, carers, professionals, and other stakeholders across the city.
Over the next five years, our commissioning approach will be guided by a set of core principles, which align to our statutory requirements and the Council’s Adult Social Care Offer
To achieve this, we will be putting the individual at the heart of what we commission, both through increasing our engagement and co-production of services with residents who use them. We also expect of ourselves and our partners that through our principles, we will be getting things right the first time and creating a learning culture to learn from when things go wrong.
To achieve this, we will be putting the individual at the heart of what we commission, both through increasing our engagement and co-production of services with residents who use them. We also expect of ourselves and our partners that through our principles, we will be getting things right the first time and creating a learning culture to learn from when things go wrong.
Our core principles are:
Person-Centred Care: We prioritise placing individuals at the core of our social care provision. Recognising the uniqueness of each person, with their own strengths, preferences, and aspirations, we tailor our services to meet their specific needs and goals. Our aim is to empower individuals to make informed choices and lead fulfilling lives.
Respect and Dignity: We are committed to treating everyone with unwavering dignity, respect, and compassion. Regardless of age, background, or circumstances, we recognise the inherent worth and value of every individual. Upholding the dignity of our residents is paramount in all aspects of service delivery.
Independence and Empowerment: We advocate for independence and empowerment, striving to enable individuals to live with autonomy and self- determination. Our goal is to support people in maintaining their independence for as long as possible, while offering the necessary assistance and resources to help them achieve their wellbeing outcomes.
Collaboration and Partnership: Effective social care necessitates collaboration and partnership across various sectors and stakeholders. By working closely with service users, carers, community organisations, health professionals, and other partners, we can achieve greater outcomes, share resources, and address complex needs more effectively, and ensure people can transition as seamlessly as possible between services.
Equity and Inclusion: We are dedicated to promoting equity and inclusion in all aspects of our social care provision. Ensuring fair and equal access to services for everyone, regardless of background, identity, or circumstances, is our priority. We actively strive to address inequalities and barriers to participation, fostering a community where diversity is celebrated, and all voices are heard.
Transparency and Accountability: We believe in transparency and accountability in our decision-making processes and service delivery. Open communication with our residents, being accountable for our actions, and continually seeking feedback to improve our services and practices are fundamental to our approach.
Continuous Improvement: We are committed to continuous learning and improvement, seeking to enhance the quality and effectiveness of our social care services. Through regular evaluation, reflection, and innovation, we strive to adapt to changing needs, incorporate best practices, and deliver services that meet the evolving expectations of our community.
Sustainability, Efficiency, and Diversity: We recognise the pivotal role of sustainability and efficiency in the delivery of social care services. Our commitment lies in the effective utilisation of resources, ensuring maximum value for money, and fostering environmentally sustainable practices, particularly within our supply chain management. It is imperative to cultivate a diverse, dynamic, and sustainable market that offers our residents a range of high-quality services and choices. In line with this, we strive to support small and medium-sized enterprises (SMEs) and voluntary sector organisations in Coventry to develop and be sustained. We advocate for long-term funding, strategic resource allocation, and comprehensive planning to effectively address both current and future needs within our community.
Outcome and Impact: We recognise the importance of measuring outcomes and showcasing the positive impact of adult social care services on individuals and communities. We share success stories and evidence-based practices for example through our Adult Social Care Annual Report 2023/24. By demonstrating tangible results and meaningful changes in people's lives, we will reinforce our commitment to delivering effective and impactful social care services.
Through the implementation of this strategy, we aim to foster a responsive and sustainable adult social care system that enriches the lives of individuals, strengthens communities, and creates a more inclusive and resilient city.