What is commissioning in adult social care?
Overall, adult social care strategic commissioning aims to ensure that individuals receive person-centred, high-quality support that promotes their independence, well-being, and social inclusion, while also maximising the efficient use of available resources.
The chart illustrates the various components of our commissioning approach:
Key features and components of Coventry’s approach are:
Needs Assessment: Conduct regular needs assessments to identify current and emerging needs among Coventry’s adult population, involving stakeholders, service users, and communities in the process.
Market Engagement: Engage with a diverse range of providers, including public, private, and voluntary sector organisations, to understand their capacity, capabilities, and innovations in service delivery.
Co-Production: Foster co-production and co-design approaches that involve service users, carers, and communities in the planning, development, and evaluation of adult social care services.
Outcomes-Based Commissioning: Commission services based on outcomes, experience, and value for money, focusing on achieving positive outcomes and experiences for service users, such as improved independence, well-being, and social inclusion.
Flexibility and Innovation: Encourage innovation, flexibility, and creativity in service provision, allowing for tailored solutions that meet the diverse needs and preferences of service users.
Partnership Working: Collaborate with health providers, housing associations, voluntary sector organisations, and community groups to deliver integrated, person- centred care and support services.
Continuous Improvement: Monitor performance, gather feedback, and conduct regular evaluations to identify areas for improvement and ensure that commissioned services are responsive, effective, and sustainable.