Reviewing carers' support plans

When will my Support Plan be reviewed?

Once your support is in place, we will check back with you after 6 to 8 weeks to make sure that everything is working effectively for you. Your Support Plan will then be reviewed on a yearly basis to make sure that the plan is still right for you.

If you think your needs have changed, you can call us at any time to request a review.

What if I disagree with the assessment?

If you disagree with any part of the process, you should discuss this first with your assessor. You can also make a complaint via our Adult Social Care complaints process.

Adult Social Care Direct

Speech impairment, deaf or hard of hearing? You can call using Next Generation Text (also known as Text Relay and TypeTalk): Call 18001 024 7683 3003

Address: PO Box 15
Council House
Earl Street

Telephone: 024 7683 3003