Speak up, we're listening

Coventry City Council is committed to putting local people and their needs at the heart of what it does. We want to ensure that people have a positive and trouble-free experience with us in all transactions and interactions. However, sometimes things go wrong. When things go wrong, we encourage people to speak up, so that we can make things right.

We want you to tell us if you:

  • have a comment about our services; 
  • want to complain if we didn't get it right for you; or 
  • want to compliment us if we have done something well.

How to make your comment, compliment or complaint

Comments, compliments and complaints - general

Address: PO Box 15
Council House
Earl Street

Telephone: 0808 583 4333