Ice cream vans are permitted to use chimes to advertise their trade provided that they do not give reasonable cause for annoyance to persons in the vicinity. There is a code of practice which provides guidance on minimising the noise from ice cream van chimes. The main points of this are:
If you are experiencing noise nuisance from an ice cream van that is not adhering to the above guidelines please report this using our noise pollution reporting form. Please ensure that you report the registration number of the vehicle.