Find out how to use your Mobility Credits to pay for transport services
How can I spend my Mobility Credits?
To use buses
To use your Mobility Credits on any bus in the West Midlands, simply tap your Swift Card loaded with your credits on the card reader when you board the vehicle. You will automatically be charged for the cheapest suitable type of ticket for your journey, or journeys, and the fare will be deducted from your Mobility Credits balance.
To use West Midlands Metro
To use your Mobility Credits on West Midlands Metro, simply tap your Swift Card on the reader or present your card when requested.
To use trains
To use your Mobility Credits to travel by train you need to use your Swift Card to buy a ticket from either a railway station ticket office or ticket machine, prior to boarding a train.
To pay for a cycle
To exchange some or all of your Mobility Credits for a voucher to pay for a cycle and cycle accessories, please contact the team by email at mobilitycredits@coventry.gov.uk where this can be arranged.
Can I pay for the travel of other members of my household?
You can use your credits to pay for your own travel and the travel of others in your household (people who live with you), within the West Midlands area.