One Coventry Plan annual performance report 2020 to 2021

Highlights

  • the COVID-19 pandemic has made the past year one full of difficulties for everyone. For the Council, the pandemic contributed to a large increase in the demand for many of our services
  • the challenging economic climate has resulted in fewer active enterprises and higher unemployment, particularly for men
  • our housing stock has grown, with a slight increase in larger family and aspirational homes in line with our objectives
  • difficulties faced by households and businesses have resulted in a drop in the in-year collection of council tax and business rates
  • fly-tipping has increased by 62%. While we have investigated many more fly-tips, this massive increase puts pressure on our ability to respond
  • there has been a 9.5% increase in crime, with increases in assault, harrassment and domestic abuse
  • more residents have taken up walking and cycling for leisure this year, particularly during the lockdowns
  • after the first lockdown, the city saw a sustained and considerable increase in the number of looked after children
  • COVID-19 killed 682 people in the city - that is more than on the night of the Coventry Blitz in November 1940
  • self-service transactions have increased nearly 3-fold - as more process moved to online and virtual
  • carbon emissions decrease- with the exception of transport emissions as the Council delivered essentials to shielding residents
  • staff sickness decreased from 12.71 to 10.47 days per year
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