Request a new or replacement bin
This service can be used to:
- request a new bin where there wasn’t one before
- replace a damaged, stolen or smaller bin
- request an extra bin
- remove an unwanted or abandoned bin
How to request
Online
Choose the type of bin request you need and complete the online form
By Phone
Call 08085 834333 and select option 4.
Our phone lines are open Monday to Friday, 9am to 5pm, excluding bank holidays.
In person
Visit the Customer Service Centre during these opening times: Monday, Wednesday, Thursday and Friday, 9am to 5pm Tuesday, 10am to 5pm Closed on bank holidays