Request a new or replacement bin
This service can be used to:
- request a new bin where there wasn’t one before
- replace a damaged, stolen or smaller bin
- request an extra bin
- remove an unwanted or abandoned bin
How to request
Online
Choose the type of bin request you need and complete the online form
Make a bin request [https://myaccount.coventry.gov.uk/service/Bin_Requests]
By Phone
Call 08085 834333 and select option 4. â¨
Our phone lines are open Monday to Friday, 9am to 5pm, excluding bank holidays.
In person
Visit the Customer Service Centre during these opening times: Monday, Wednesday, Thursday and Friday, 9am to 5pm Tuesday, 10am to 5pm Closed on bank holidaysâ¨
Additional bins
Request an extra bin
You can ask us for an extra bin if you need one.
Extra green-lidded bin
You can get an extra green-lidded bin [https://www.coventry.gov.uk/greenbin] if:
- 6 or more people live in your home
- you have a child in nappies
- someone in your home has a health condition that means you have more waste.
If we agree that you need an extra bin, we will give you a small 140-litre bin.
You will only be given an additional bin where we are confident that every reasonable effort is being made to recycle or compost
Extra blue-lidded recycling bin
You can get an extra blue-lidded recycling bin [https://www.coventry.gov.uk/blueliddedbin] for free.
Extra brown-lidded garden waste bin
You can only get an extra brown-lidded bin [https://www.coventry.gov.uk/rubbish-recycling/brown-lidded-garden-waste-food-bins] if you have a garden waste permit.
What happens next?
We will check your request. A waste officer may visit your home to check that you need an extra bin.
You can apply if you own or rent the home and live there.
If the property is a house in multiple occupation (HMO), the owner, landlord or someone living there can apply.
Request an extra bin [/requestextrabin]
How long does it take?
It currently takes between 4 to 8 weeks for bins to be delivered.
While waiting, you can:
- Green-lidded (rubbish) bin: You can leave up to 4 black bags of household waste on your scheduled collection day. Please use strong black bags and double tie them securely
- Blue-lidded (recycling) bin: You can leave up to 4 clear and transparent bags of recycling waste on your scheduled collection day
- Brown-lidded (garden waste) bin: You can take your waste to the Household Recycling and Reuse Centre (The Tip). Book a tip visit [https://myaccount.coventry.gov.uk/service/Book_a_tip_visit]