Brown-lidded garden waste bin collections

Brown lidded bin

From June 2024, you need a garden waste collection permit if you would like your garden waste bin collected.

Register and pay for your brown-lidded bin collection

Before registering, please read our terms and conditions. 

If you have any questions about the service, check our FAQ which may cover your questions.

If you prefer, you can pay over the phone on 0808 5834 333 or in person using cash, cheque or card at the Customer Service Centre in Upper Precinct. Cheques should not be sent via the post. 

If you would like to sign up online and pay by card, but need help doing so, you can get support at libraries across the city:

  • Aldermoor Library
  • Allesley Library
  • Bell Green Library
  • Caludon Library
  • Canley Library
  • Central Library
  • Coundon Library
  • Foleshill Library
  • Hillfields Library
  • Jubilee Crescent
  • Stoke Library
  • Tile Hill Library
  • Willenhall Library

Customer Services

Open 9am–5pm Monday to Friday (excluding bank holidays). If you do need to call us, please try to avoid our busiest times of lunchtime and early afternoon. Many queries relating to Council Tax, benefits or bin and bulky waste collections can be dealt with directly by logging into My Account.

Telephone: 08085 834333