Collection schedules for brown-lidded (garden waste) bins

To find out when your collections are, please find your street in our directory.

From June, if you have a permit, your brown-lidded garden waste bin will continue to be collected every other week along with your blue-lidded (recycling) bin.

You can also take garden waste to our Household Recycling and Reuse Centre (the tip) regardless of whether you have a permit or not.

If you don’t have a brown-lidded bin, or you need a new one, please visit our bin request page.

Please put your bin out for collection by 7am at the kerbside with the handles facing the road.

Bins should be removed from the highway as soon as possible following collection (maximum 24 hours) and returned to your property.

Please note that your bins will not be collected if rubbish is compacted, bin lids can’t close or bins are too heavy to safely be collected. Please do not put plastic bags in your bin. You can however use compostable liners. If your bin has not been collected you should have received a bin tag informing you of the reasons why this has happened. If your bin has not been collected and you have not received a bin tag please visit the missed bins page to report it.

Email alerts

You can sign up for free email alerts for your street's collection via our bin collection calendar.

Customer Services

Open 9am–5pm Monday to Friday (excluding bank holidays). If you do need to call us, please try to avoid our busiest times of lunchtime and early afternoon. Many queries relating to Council Tax, benefits or bin and bulky waste collections can be dealt with directly by logging into My Account.

Telephone: 08085 834333